Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
Kemelly Freitas

Kemelly Freitas

Marietta,GA

Summary

Polite and positive front desk receptionist with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Willing to learn any positions.

Overview

3
3
years of professional experience

Work History

Front Desk Construction Receptionist

J&S Granite Star
Acworth, GA
05.2022 - Current
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected deposits, fees and payments.

Receptionist

Brazilian Wax By Andreia
Atlanta, GA
03.2019 - 11.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.

Cashier

Adventure Air Sports
Kennesaw, GA
02.2018 - 11.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items
  • Restocked and organized merchandise in front lanes.

Education

Medical Assisting

Chattahoochee Technical College
Marietta, GA
05.2024

High School Diploma -

Sprayberry High School
Marietta, GA
05.2020

Skills

  • Front Desk Operations
  • Call Answering and Routing
  • Procedure Updating
  • Telephone Etiquette
  • Organized
  • Positive Attitude and Energetic

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual

Timeline

Front Desk Construction Receptionist

J&S Granite Star
05.2022 - Current

Receptionist

Brazilian Wax By Andreia
03.2019 - 11.2020

Cashier

Adventure Air Sports
02.2018 - 11.2018

Medical Assisting

Chattahoochee Technical College

High School Diploma -

Sprayberry High School

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Kemelly Freitas