Hard-working individual seeking a part-time position in the customer service industry. Dedicated to learning new skills and maintaining a friendly, best experience for customers.
Overview
8
8
years of professional experience
Work History
Returns & Pickup Associate
Amazon
Long Beach, California
06.2026 - Current
Processed and inspected customer returns while ensuring items were accurately sorted, documented, and handled according to Amazon procedures
Stocked shelves with organized customer pickup products while maintaining an accessible and orderly display
Maintained productivity, accuracy, and organization in a fast-paced warehouse environment.
PSA Researcher
Eastridge Workforce Solutions
Santa Ana, California
06.2026 - 09.2026
Conducted detailed research and reviewed information on Pokémon trading cards and collectibles, ensuring accurate identification for collectors
Cross-referenced information from multiple sources and evaluated details to uphold accuracy in collectible assessments
Enhanced documentation and information management processes, applying critical thinking and quality control standards
Barista (Seasonal Hire)
Holy Sheep
Anaheim, CA
01.2025 - 03.2025
Prepared drinks consistently according to company recipes and standards
Ensured compliance with brand presentation and guidelines for optimal customer experience
Maintained cleanliness and stock levels to support efficient service
Operated cash register
Set up booth at seasonal fair, preparing materials for customer engagement
E-Commerce Manager
Self-Employed
Remote
01.2019 - 01.2022
Managed virtual product listings to optimize visibility and sales performance
Coordinated digital transactions through secure online platforms
Operated online service providing personalized support to enhance customer satisfaction
Collaborated with team to identify opportunities for profit maximization
Tracked finances using Google Sheets to ensure accurate financial reporting