Ken Taylor

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

In my integrated marketing communications class. I was able to
partner with a non-profit organization and create a social media
marketing plan for the organization. I partnered with Suds of
Love Truck, which is a non-profit based out of Robeson County.
That provides free shower and laundry services for unhoused
individuals.

During this project I:

• Analyzed their social media platforms and created a plan to
  implement strategies that would help the organization
  appeal to its target audience.
• Created digital and physical marketing media
  Formed a meaningful professional relationship with the
  founder Mrs. Tina Bowen.
• Worked in a team to increase brand awareness to attract
  more volunteers and donations.

• Generated leads for sales teams through strategic product demonstrations and presentations.
• Contributed to the design of eye-catching marketing displays that effectively communicated product benefits.
• Established social media presence for regional promotions, attracting new customers through dynamic online content.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Organized racks and shelves to maintain store's visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Increased sales by being personable and encouraging.