Ken Tran
Cincinnati,OH
Summary
Dedicated barista skilled in problem solving and customer engagement. Proven ability to manage high-volume service with efficiency and poise, ensuring a positive experience for all customers. Enthusiastic professional with experience supporting classroom dynamics and lesson planning. Recognized for maintaining a positive learning environment through effective behavior management and individualized student support. Resourceful team member known for strong collaboration and leadership skills. Experienced in high-pressure roles, delivering exceptional customer service while contributing to team goals and enhancing classroom engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Gin Coffee Bean
Ho Chi Minh, Viet Nam
10.2021 - 08.2025
- Prepared and served high-quality coffee beverages to customers.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Leadership Team Member
Nexus Entertainment
Ho Chi Minh, Viet Nam
11.2023 - 02.2024
- Engaged in problem solving activities with all levels of staff when issues arose.
- Developed strategies to improve productivity and efficiency among team members.
Teacher's Assistant
Keiser University
Ho Chi Minh, Viet Nam
10.2023 - 11.2023
- Assisted teachers in preparing instructional materials for classroom activities.
- Supported individual students with learning tasks and classroom engagement.
- Maintained a positive classroom environment through effective behavior management techniques.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Education
Bachelor of Arts - Computer Science
Keiser University
Ho Chi Minh, Viet Nam03-2024
Bachelor of Arts - Computer Science
Xavier University
Cincinnati, OHSkills
- Problem solving
- Classroom engagement
- Lesson planning
- Behavior management
- Espresso machine operation
- Time management
Accomplishments
- Gold medal in U10 soccer's national tournament 2012.
- Gold medal in Keiser University 's basketball tournament.
Certification
- Completion of being teacher's assistant in Ha Giang trip in 2023.
- Honor student with 4.0 GPA in Keiser University in 2023
- Dean list with 3.75 GPA in Xavier University in 2024
Timeline
Leadership Team Member
Nexus Entertainment
11.2023 - 02.2024
Teacher's Assistant
Keiser University
10.2023 - 11.2023
Barista
Gin Coffee Bean
10.2021 - 08.2025
Bachelor of Arts - Computer Science
Keiser University
Bachelor of Arts - Computer Science
Xavier University
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