Kena Tihada
Honolulu,HI
Summary
Friendly, organized, and customer-focused college student with strong people skills and a positive attitude. Experienced in fast-paced environments and committed to delivering a welcoming and professional guest experience.
Overview
2
2
years of professional experience
Work History
Customer Service Associate (Seasonal)
Da Sweet Spot Maui
03.2024 - Current
- Prepared over 100 customer orders daily in a fast-paced food service environment
- Delivered friendly, professional service to high volumes of guests
- Operated cash register and handled cash and card transactions accurately
- Maintained clean, organized front-of-house and workstations
- Assisted with opening and closing duties to support daily operations
Winter PALS Seasonal Staff
Maui County PALS Program
12.2025 - 01.2026
- Supervised and engaged children ages 5-12 in structured recreational activities
- Assisted with daily check-in and check-out, communicating with parents and guardians
- Helped coordinate group activities including games, arts & crafts, and sports
- Maintained a positive, welcoming environment while managing large groups
- Worked collaboratively with staff to ensure smooth daily operations
After-School Program Supervisor
Mid-Pacific Institute
01.2025 - 12.2025
- Supervised groups of students while maintaining a safe and structured environment
- Led activities, games, and homework support sessions
- Communicated with parents and staff regarding schedules, behavior, and participation
- Helped organize daily routines and manage transitions smoothly
Education
Bachelor's Degree (In Progress) - Business
University of Hawaiʻi At Mānoa
Honolulu, HI05.2028
High School Diploma -
Henry Perrine Baldwin High School
Wailuku, HI05-2024
Skills
- Customer Service
- Guest Relations
- Communication
- Teamwork
- Multitasking
- Organization
- Time Management
- Cash Handling
- Conflict Resolution
- Interpersonal skills
- Professionalism
- Attention to detail
Timeline
Winter PALS Seasonal Staff
Maui County PALS Program
12.2025 - 01.2026
After-School Program Supervisor
Mid-Pacific Institute
01.2025 - 12.2025
Customer Service Associate (Seasonal)
Da Sweet Spot Maui
03.2024 - Current
Bachelor's Degree (In Progress) - Business
University of Hawaiʻi At Mānoa
High School Diploma -
Henry Perrine Baldwin High School