Summary
Overview
Work History
Education
Skills
VOLUNTEER
Timeline
Generic

MOHAMMED A. HOSSAIN

Hollis,NY

Summary

Positive, upbeat professional brings several years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns, and maintain long-term loyalty.

Overview

17
17
years of professional experience

Work History

Customer Service Associate (seasonal)

Target
Jamaica, NY
11.2025 - 12.2025
  • Responded promptly to call buttons, enhancing customer assistance experience
  • Organized daily inventory on shelves to ensure product availability
  • Conducted inventory counts in back of house to maintain accuracy and support stock management

Loss Prevention

TJX Companies
Rego Park, NY
09.2023 - 09.2025
  • Monitored store for suspicious behavior to deter potential shoplifters.
  • Activated bodycam during incidents to ensure safety and documentation.
  • Assessed environment continuously to identify and address potential safety hazards.

Resident Coordinator

Community League of the Heights
New York, NY
02.2022 - 07.2022
  • Guided residents in completing NYCHA forms to ensure accurate submissions
  • Informed residents about renovation schedules to enhance awareness and preparedness
  • Updated database to track communication progress

Supervisor

Läderach
New York, NY
06.2021 - 01.2022
  • Responded effectively to new challenges in the workplace
  • Managed time and organized tasks to meet deadlines and streamline workflows
  • Facilitated clear communication among team members

Shift Supervisor/Barista

Starbucks Coffee Company
New York, NY
09.2008 - 08.2019
  • Calculated figures and amounts to effectively track inventory levels
  • Resolved conflicts between team members to improve collaboration
  • Promoted a constructive workplace atmosphere by maintaining a proactive and optimistic attitude

Education

BS - Environmental Sciences

CUNY Queens College
Flushing, NY

Associates Degree - Environmental Science

CUNY LaGuardia Community College
Long Island City, NY

General Education Diploma -

York College
Jamaica, NY

Skills

  • Point of sale
  • Customer engagement
  • Attention to detail
  • Conflict resolution
  • Team collaboration
  • Communication
  • Positive attitude

VOLUNTEER

NYCares.org

Timeline

Customer Service Associate (seasonal)

Target
11.2025 - 12.2025

Loss Prevention

TJX Companies
09.2023 - 09.2025

Resident Coordinator

Community League of the Heights
02.2022 - 07.2022

Supervisor

Läderach
06.2021 - 01.2022

Shift Supervisor/Barista

Starbucks Coffee Company
09.2008 - 08.2019

BS - Environmental Sciences

CUNY Queens College

Associates Degree - Environmental Science

CUNY LaGuardia Community College

General Education Diploma -

York College
MOHAMMED A. HOSSAIN