Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Brown

Cypress

Summary

Dedicated retail cashier with three years of industry experience. Proven talent in managing transactions, payment processing, and handling cash. Having the ability to manage even busy environments with multitasking capabilities, including hostess and waitress.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service Associate

Party City
Houston
05.2024 - 03.2025
  • Processed cash, credit, and debit transactions accurately and efficiently.
  • Provided exceptional customer service by greeting customers, answering questions, and resolving issues.
  • Assisted customers in locating merchandise and provided product information.
  • Maintained a clean and organized checkout area, ensuring a positive customer experience.
  • Collaborated with team members to ensure smooth store operations.

Cashier/Host/Waitress

BreWingZ Restaurant and Bar
Houston
09.2022 - 08.2023

Cashier

  • Handled cash and credit card payments, ensuring the correct recording of all transactions.
  • Processed transactions accurately and efficiently using the POS system.
  • Addressed customer inquiries and resolved issues promptly.

Hostess

  • Greeted guests with a warm, friendly demeanor upon arrival.
  • Managed reservations, waitlists, and seating assignments to optimize table turnover.
  • Escorted guests to their tables, and provided menus.
  • Answered phone calls, and assisted with takeout orders.

Waitress

  • Greeted guests promptly and warmly.
  • I took accurate food and beverage orders, and input them into the POS system.
  • Ensured timely delivery of orders, and checked for accuracy and presentation.
  • Responded promptly to guest requests and concerns.
  • Handled customer complaints in a calm, courteous manner.

Education

High School Diploma -

Jack Yates High School
Houston, TX
05-2020

Skills

  • Cash handling
  • Point of sale
  • Menu knowledge and special promotions
  • Attention to detail
  • Customer service
  • Team collaboration
  • Conflict resolution

Accomplishments

  • Party City-Won awards for selling the most promotion products

Timeline

Cashier/Customer Service Associate

Party City
05.2024 - 03.2025

Cashier/Host/Waitress

BreWingZ Restaurant and Bar
09.2022 - 08.2023

High School Diploma -

Jack Yates High School