Kenadi Hempel
Moses Lake,WA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Toast
Moses Lake, Washington
08.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
Lifeguard
American Red Cross
Moses Lake
06.2022 - 08.2022
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Instructed patrons on the proper use of diving boards, slides, and ladders.
- Responded quickly to medical emergencies in the pool area.
- Prepared detailed incident reports following accidents or other incidents.
Education
High school diploma -
Moses Lake High School
09.2024
Skills
- Safe Food Handling
- Table Setting
- Supply Restocking
- Beverage Preparation
- Guest Engagement
- Table Bussing
- Guest Seating
- Food safety understanding
- Performance Improvement
- Positive and professional
- Menu knowledge
- Order Accuracy
- Regulatory Compliance
- Dining customer service
Certification
- First Aid Certification - American Red Cross.
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Timeline
Server
Toast
08.2024 - Current
Lifeguard
American Red Cross
06.2022 - 08.2022
High school diploma -
Moses Lake High School
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