Kenan Frady
Cumming,GA
Summary
Dynamic Team Lead at Walmart with a proven track record in enhancing customer satisfaction and team performance. Skilled in coaching and mentoring, I foster collaboration and implement strategic planning to streamline workflows. Committed to employee engagement, I establish clear performance metrics that drive continuous improvement and elevate team success.
Overview
3
3
years of professional experience
Work History
Team Lead
Walmart
01.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Forsyth Central High School
Cumming, GA05.2021
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Schedule management
- Production monitoring
- Product management
- Employee training
- Task delegation
- Strategic planning
- Workflow management
- Employee engagement
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Team motivation
- People management
- Work Planning and Prioritization
- Analytical thinking
- Daily workflow improvement
- Leading team meetings
- Issue resolution
- Work planning
- Flexible schedule
- Cash handling
- Overseeing daily activities
- Giving constructive feedback
- Documentation and reporting
- Team Check-ins
- Team building
Accomplishments
Team lead of the month 4 times
Almost instant increase in production and sales once promoted
Timeline
Team Lead
Walmart
01.2022 - Current
Forsyth Central High School