Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kenan Smajlovic

Ankeny,IA

Summary

Highly motivated Auto Sales Professional with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

9
9
years of professional experience

Work History

Sales Associate/Used Car Sales Manager

Dewey Dodge
11.2020 - 10.2023
  • Helped customers locate and purchase the vehicle they're looking for and suggest any additional products needed.
  • Rotated stock and restocked vehicles to maintain product availability and store appearance.
  • Maintained professional, organized, and safe environment for employees and customers.
  • Completed online trainings in a timely manner, and applied what I learned to my daily performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Attended monthly/weekly meetings with the team and management to go over goals, what to improve on, and ways to create a proficient work environment.
  • Managed and motivated employees to be productive and engaged in work.
  • Built strong rapport with clients by understanding needs and clearly explaining products.

Loan Officer

Veridian Credit Union
11.2017 - 10.2020
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Created strategies to develop and expand existing customer sales, which resulted in an increase in annual sales.
  • Successfully closed loans
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Maintained friendly and professional customer interactions.
  • Awarded Employee of the Quarter service award after closing $1,000,000 in new business.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.

Server

Old Chicago Pizzeria
06.2017 - 11.2017
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Professional Soccer Player

Various Clubs
01.2015 - 06.2017
  • Developed effective objectives and strategies to win games.
  • Effectively communicated with fellow team members, subordinates, coaches, and supervisors.
  • Attended and arrived at all practices and games at designated times.
  • Encouraged and built mutual trust and respect among team members.
  • Determined areas in need of improvement and optimized strategies to strengthen performance.
  • Served as Right Back for various clubs for 2 and a half years.
  • Maintained professionalism when attending charity, sporting and media events as team representative.
  • Applied discipline and sense of responsibility toward all team and personal activities.

Education

High School Diploma -

Ankeny Centennial High School
Ankeny, IA
4 2017

No Degree - Real Estate

Iowa Association Of Real Estate
Ankeny, IA

Skills

  • Exceptional Customer Service
  • Team Leadership and Motivation
  • Goal-Oriented
  • Adaptability
  • Sales Development
  • Product Recommendations
  • Business Development
  • Product Knowledge
  • Excellent Communication
  • Cross-Selling
  • Professional Demeanor
  • Cultural Awareness

Accomplishments

  • Awarded “Top Salesman of the Month” at Dewey Dodge in 2022.
  • Exceeded monthly quotas.
  • Brought in numerous amounts of new customers that also became repeat customers.
  • Awarded Employee of the Quarter service award at Veridian after closing $1,000,000 in new business.

Languages

Bosnian/Serbian/Croatian
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate/Used Car Sales Manager

Dewey Dodge
11.2020 - 10.2023

Loan Officer

Veridian Credit Union
11.2017 - 10.2020

Server

Old Chicago Pizzeria
06.2017 - 11.2017

Professional Soccer Player

Various Clubs
01.2015 - 06.2017

High School Diploma -

Ankeny Centennial High School

No Degree - Real Estate

Iowa Association Of Real Estate

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Kenan Smajlovic