Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenayshia Nellum

Norfolk,VA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Patient Dining Associate

Sentara Healthcare
08.2023 - Current
  • Assisted in menu development to ensure variety and appeal, driving repeat business.
  • Maintained a clean and inviting dining area, ensuring a positive guest experience.
  • Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
  • Participated in staff meetings to provide feedback on operational improvements leading to higher quality standards.

Birthday Party Host

Funville Playground And Cafe
03.2021 - 07.2023
  • Ensured a memorable event for clients by creating personalized and themed party environments.
  • Enhanced guest experiences by organizing and executing engaging birthday party activities.
  • Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
  • Protected young guests by monitoring activities and maintaining strong perimeter for activities.
  • Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.

Cashier

Zaxbys
06.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Bayside High School
Virginia Beach, VA

Skills

  • Excellent customer service
  • Strong work ethic
  • Reliability and punctuality
  • Food safety
  • Sanitation practices
  • Order taking accuracy

Timeline

Patient Dining Associate

Sentara Healthcare
08.2023 - Current

Birthday Party Host

Funville Playground And Cafe
03.2021 - 07.2023

Cashier

Zaxbys
06.2020 - 01.2021

High School Diploma -

Bayside High School

Similar Profiles

CREATE PROFILE