Kenchasela Jones
Lincolnton,GA
Summary
Experienced with managing accounts payable and receivable processes efficiently. Utilizes accounting software and Excel to maintain precise financial records and support operational needs. Track record of collaborating with teams to meet deadlines and ensure accurate financial reporting.
Overview
10
10
years of professional experience
Work History
Accounting Clerk
Shaw Industries
Thomson, GA
10.2023 - Current
- Processed invoices, purchase orders, and payments with accuracy and attention to detail.
- Recorded and maintained financial transactions in spreadsheets and accounting systems.
- Reconciled bank statements and assisted with monthly and year-end closing.
- Prepared reports and supported audits by organizing financial documentation.
- Communicated with vendors and customers to resolve billing and payment discrepancies.
- Assisted with accounts payable, accounts receivable, and payroll processing.
- Ensured confidentiality and accuracy of all financial records.
Customer Service Representative
CareCentrix
Remote
07.2022 - 10.2023
- Support patients with home health referrals and coordinate with healthcare providers.
- Manage multi-screen computer systems to input, track, and update patient data.
- Handle high-volume outbound calls with professionalism and accuracy.
Human Resources
McDonald's
Remote
02.2022 - 06.2022
- Managed schedules, office functions, and day-to-day operations for 30+ employees.
- Assisted in recruiting, hiring, and onboarding new staff.
- Organized team meetings, maintained personnel records, and supported payroll processing.
Assistant Business Office Manager
McCormick Post Acute
McCormick, SC
09.2020 - 02.2022
- Prepared daily, weekly, and monthly reports and maintained executive calendars.
- Performed account reconciliation and assisted with basic accounting functions.
- Audited vendor billing, resolved discrepancies, and processed invoices.
- Answered and directed up to 200 calls per day while assisting with patient admissions and insurance verification.
Postal Director Administrative Assistant
McCormick Correctional Institution
03.2018 - 07.2020
- Maintained accurate financial and administrative records in compliance with postal regulations.
- Assisted with report generation and documentation.
- Provided support with inmate fund accounting and record audits.
Inbound Customer Service Representative
Sitel
Augusta, GA
12.2015 - 12.2017
- Handled over 150 calls daily, assisting customers with cable and billing inquiries.
- Demonstrated patience and professionalism while de-escalating challenging situations.
- Ensured high customer satisfaction through active listening and problem resolution.
Education
Certification - Healthcare Management
Ashworth College
High School Diploma - undefined
Lincoln County High School
Lincolnton, GA05.2013
Skills
- Office Administration & Coordination
- Microsoft Office
- Calendar & Schedule Management
- Customer & Client Relations
- Recordkeeping & Data Entry (90 WPM)
- Employee Onboarding & HR Support
- Report Preparation & Filing
- Problem Solving & Critical Thinking
- Strong Communication & Interpersonal Skills
- Excellent Organization & Time Management
Timeline
Accounting Clerk
Shaw Industries
10.2023 - Current
Customer Service Representative
CareCentrix
07.2022 - 10.2023
Human Resources
McDonald's
02.2022 - 06.2022
Assistant Business Office Manager
McCormick Post Acute
09.2020 - 02.2022
Postal Director Administrative Assistant
McCormick Correctional Institution
03.2018 - 07.2020
Inbound Customer Service Representative
Sitel
12.2015 - 12.2017
High School Diploma - undefined
Lincoln County High School
Certification - Healthcare Management
Ashworth College