Kenda K. Love
Fort Worth,TX
Summary
Dependable and personable administrative professional with over 10 years of experience in front office support, leasing, and data entry, including work in senior living and property management. Strong multitasker with excellent communication and organizational skills. Known for providing outstanding customer service, managing high-volume tasks, and building strong relationships with clients, residents, and team members.
Overview
19
19
years of professional experience
Work History
Front Office / Leasing Manager
Rockwood Capital Property Management
Fort Worth, TX
02.2016 - Current
- Welcome and assist prospective residents, vendors, and guests in front office operations
- Oversee leasing efforts for a 500-unit property, manage social media presence, and execute resident retention programs
- Support residents with service requests and conflict resolution, contributing to multiple 5-star Google reviews
- Track marketing outreach and lead generation, conduct tours weekly, and maintain a 72% tour-to-lease conversion rate
Corporate Assistant / Data Entry Specialist
Parker Properties
Grand Prairie, TX
08.2009 - 02.2016
- Provided administrative support including phone reception, scheduling, and travel coordination
- Maintained accurate data across leasing and occupancy reports, marketing records, and customer databases
- Organized internal meetings and four annual charitable events, managing logistics and vendor coordination
- Ensured timely and accurate data entry and reporting across departments
Leasing / Marketing / Activities Director
The Legacy Senior Residences
Fort Worth, TX
10.2006 - 08.2009
- Conducted tours and followed up with leads to maintain strong occupancy
- Developed and implemented community outreach marketing and referral relationships
- Created monthly newsletters and event calendars to promote resident engagement
- Assisted residents and families with leasing paperwork and move-in support
- Managed emergency situations with calm, professional response
Education
Texas Christian University (TCU)
Fort Worth, TXSkills
- Front Office & Reception Support
- Leasing & Resident Services
- Customer Service & Conflict Resolution
- Data Entry & Database Management
- Calendar & Appointment Scheduling
- Marketing & Social Media Support
- CRM & Property Management Software
- Microsoft Office
Timeline
Front Office / Leasing Manager
Rockwood Capital Property Management
02.2016 - Current
Corporate Assistant / Data Entry Specialist
Parker Properties
08.2009 - 02.2016
Leasing / Marketing / Activities Director
The Legacy Senior Residences
10.2006 - 08.2009
Texas Christian University (TCU)
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