Ken’Daisha Cox
Dallas,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer service skilled in maintaining quality service and support. Strong problem-solving skills combined with active listening abilities to address customer inquiries and resolve issues efficiently.
Overview
5
5
years of professional experience
Work History
Customer Service Delivery Driver
Kroger
Dallas, TX
02.2025 - Current
- Delivered packages efficiently to designated locations, ensuring timely service and customer satisfaction.
- Maintained accurate delivery logs to track shipments and enhance operational efficiency.
- Inspected vehicles for safety compliance, performing routine maintenance checks as needed.
- Communicated effectively with dispatchers to coordinate routes and address any delivery issues.
Sales Representative
Allied Health Agency
Richardson, TX
10.2024 - 02.2025
- Developed strong customer relationships to enhance sales opportunities and retention.
- Executed daily sales strategies to achieve targets and improve product visibility.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to optimize sales processes and share best practices.
Dental Assistant
Picasso Dental
Ennis, TX
09.2023 - 10.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials including amalgam, composite resin, impression material, and cements for dental procedures.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
Dental Assistant
Wonderland Pediatric Dentistry, Karina Bogdasarova, Dds, Ms
Houston, Texas
06.2022 - 08.2022
- Supported dentist in delivering comprehensive dental care to patients.
- Prepared various dental materials including amalgam and composite resin.
- Educated patients on proper oral hygiene techniques and habits.
- Conducted routine maintenance of equipment used in dentistry operations.
Restaurant Hostess
Rooftop Restaurant
Ennis, TX
05.2021 - 07.2021
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
Front of House Cashier
Chick-fil-A
Ennis, TX
11.2020 - 04.2021
- Greeted customers warmly and courteously upon entering the store.
- Processed customer payments accurately and efficiently using cash registers and other POS systems.
- Balanced cash drawer on a daily basis to ensure accuracy of transactions.
- Assisted with stocking shelves when needed.
- Provided excellent customer service by attending to customer inquiries promptly and professionally.
- Organized and maintained a clean, presentable work area.
Education
High School Diploma -
Ennis High School
Ennis, TX05-2021
Skills
- Clinical Support
- Dental Hygiene
- Customer service
- Active listening
- POS system operations
- Call center experience
- Problem-solving
Timeline
Customer Service Delivery Driver
Kroger
02.2025 - Current
Sales Representative
Allied Health Agency
10.2024 - 02.2025
Dental Assistant
Picasso Dental
09.2023 - 10.2024
Dental Assistant
Wonderland Pediatric Dentistry, Karina Bogdasarova, Dds, Ms
06.2022 - 08.2022
Restaurant Hostess
Rooftop Restaurant
05.2021 - 07.2021
Front of House Cashier
Chick-fil-A
11.2020 - 04.2021
High School Diploma -
Ennis High School