Kendal Abernathy
Manager
Ardmore,TN
Summary
Customer-oriented Store Manager offering over 5 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance , productivity , and sales goals. Recruits, trains, develops and manages team of store associates and assistant managers. Reliable Store Manager that is always willing to travel and help out fellow store managers with various issues. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Manager
Hibbetts Sports
Huntsville, AL
06.2023 - Current
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Provided feedback on marketing campaigns to improve effectiveness.
- Trained and mentored associates to teach daily tasks and procedures.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated and maintained store signage and displays.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Manager
Hibbetts Sports
Hazel Green, AL
02.2022 - 06.2023
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Giles County High School
Pulaski, TN05-2017
Skills
- Operations Management
- Employee Training
- Store Merchandising
- Shift Scheduling
- POS Systems
- Team Development
- Retail Inventory Management
- Training and mentoring
- Inventory Management
- Recruiting and Hiring
Accomplishments
- Highest Volume Store For Multiple Quarters.
- 2nd In Volume FYE 2024
- 1st In Volume Q1 FYE 2024
- Developed Multiple Associates Into Store Managers
- Consistently Highest Volume Store In The District
Certification
- CPR Certified
- Pharmacy Tech License
References
References available upon request.
Timeline
Store Manager
Hibbetts Sports
06.2023 - Current
Store Manager
Hibbetts Sports
02.2022 - 06.2023
High School Diploma -
Giles County High School
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