Kendal Bott
Saint Louis,MI
Summary
Experienced with a proven track record of success in the field, known for meticulous attention to detail and a proactive mindset. Always seeking opportunities to enhance processes and workflows for the benefit of the team. Conscientious and hardworking individual who excels at multitasking in fast-paced environments, with strong customer service, multitasking, and time management skills.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Messenger Dermatology
Mount Pleasant, MI
03.2025 - Current
- Managed patient appointments, including scheduling and billing processes.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted patients in completing required medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Service Coordinator
Meijer
Alma , MI
03.2023 - 03.2025
- Managed schedule coordination.
- Provided customer service to ensure client satisfaction.
- Developed strategies for improving customer experience with the organization's services.
- Monitored staff performance and provided feedback on areas of improvement needed.
Stocker
7-11 Convenience Store
Saint Louis, Michigan
04.2019 - 04.2023
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Inspected stock for damage or defects and reported issues to management.
Education
High School Diploma -
St. Louis High School
Saint Louis, Michigan06-2019
Skills
- Service monitoring and evaluation
- Detail orientation
- Problem-solving abilities
- Time management abilities
- Inventory Management
- Team building
- Experience in leadership
- Professionalism
- Medical terminology
- Appointment scheduling
- Front desk operations
Timeline
Medical Receptionist
Messenger Dermatology
03.2025 - Current
Service Coordinator
Meijer
03.2023 - 03.2025
Stocker
7-11 Convenience Store
04.2019 - 04.2023
High School Diploma -
St. Louis High School