Kendasia Harris

Coordinated patient appointments, confirmed schedules, and sent reminders to enhance patient experience.

• Efficiently managed patient check-ins and appointment scheduling.
• Greeted patients, verified insurance information during registration process.
• Processed payments, handled insurance claims, and maintained patient accounts.
• Maintained accurate patient records while handling phone calls and inquiries.
• Assisted medical staff with documentation and administrative tasks.
• Organized medical supplies to ensure office readiness for patient care.
• Coordinated with team members to order supplies and upheld HIPAA compliance.

• Addressed patient concerns and reported status to medical staff, enhancing communication and care continuity.
• Coordinated patient appointments and managed scheduling, ensuring timely access to care.
• Supported patient mobility by repositioning individuals and escorting them to tests or procedures.
• Documented patient information accurately, including food and liquid intake records.
• Registered patients by verifying records to update computer systems and charts.
• Handled high volume of incoming calls while providing exceptional customer service.
• Responded promptly to patient inquiries and concerns.