Madison Oliver
Cullman,AL
Summary
Dependable and effective in managing operations. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work environments, offering great work ethic. Major love for animals and assisting veterinarians and very committed to learning something new every day.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Cullman Regional Hospital
06.2021 - 11.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Managed multi-line phone system and pleasantly greeted patients.
- Received and routed laboratory results to correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Veterinary Assistant
Moulton Veterinary Hospital
04.2019 - 07.2020
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Restrained animals for examination and treatment.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Groomed and bathed animals to maintain hygiene and appearance.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Education
High School Diploma -
Vinemont High School
Vinemont, AL05.2019
Skills
- Medical Terminology
- Reception duties
- Patient bathing
- Patient restraint
- Vaccine administration
- Medication Administration
- Equipment Preparation
- Basic Animal Care
- Attention to Detail
- Excellent Communication
- Patient Flow Management
Timeline
Medical Receptionist
Cullman Regional Hospital
06.2021 - 11.2022
Veterinary Assistant
Moulton Veterinary Hospital
04.2019 - 07.2020
High School Diploma -
Vinemont High School
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