Kendal Brenneman
Pensacola
Summary
Results-driven associate with a strong emphasis on customer satisfaction and operational efficiency. Proven ability to train new team members and resolve customer inquiries promptly, fostering loyalty and repeat business.
Overview
2
2
years of professional experience
Work History
Motorclothes Associate
Pensacola Harley-Davidson
Pensacola, FL
05.2024 - Current
- Assisted customers in selecting and purchasing motorcycle apparel and accessories.
- Maintained organized merchandise displays to enhance customer experience and promote sales.
- Processed transactions accurately using point-of-sale (POS) systems, ensuring efficient check-out experiences.
- Collaborated with team members to achieve store goals and enhance operational efficiency.
- Maintained inventory levels and organized merchandise displays effectively.
- Provided product knowledge levels and organized merchandise displays effectively.
- Upselling and cross-selling apparel and gear.
- Team collaboration in a fast-paced retail environment.
- Following brands and dealership guidelines.
- Resolved customers inquires and concern promptly and professional.
- Trained new associates on product offering and customer service standards.
- Greeted customers upon entering the store and provided assistance throughout their shopping experience.
- Monitored inventory levels, assisting with restocking and merchandising efforts to optimize product availability.
- Facilitated prompt resolution of any customer complaints or concerns regarding products or services, ensuring loyalty and repeat business.
- Assisted with seasonal resets of merchandise layout according to corporate guidelines, creating a fresh shopping space for customers.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Education
High School Diploma -
Pace High School
Pace, FL05-2025
Skills
- Adaptive learning capacity
- Time management efficiency
- Effective communication
- Goal-oriented mindset
- Sales strategy implementation
- POS system operation
- Team collaboration
- Conflict resolution tactics
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Attention to detail
Timeline
Motorclothes Associate
Pensacola Harley-Davidson
05.2024 - Current
High School Diploma -
Pace High School