Alexia Miller-VanAmburgh
Gardner
Summary
Dynamic Motorclothes Associate at Rawhide Harley Davidson with a proven track record in enhancing customer satisfaction through effective communication and upselling techniques. Leveraged product knowledge to drive sales, achieving a notable increase in store revenue while maintaining an organized and visually appealing shopping environment. Adaptable and results-driven, committed to delivering exceptional service.
Overview
8
8
years of professional experience
Work History
Motorclothes Associate
Rawhide Harley Davidson
Olathe, KS
05.2026 - Current
- Assisted customers with Motorclothes sizing, product selection, and Harley-Davidson apparel styling.
- Processed sales transactions accurately using point-of-sale systems and accepted multiple payment types.
- Organized merchandise displays to highlight seasonal apparel, riding gear, and accessories.
- Replenished inventory, folded apparel, and maintained clean, shoppable sales floor presentation.
- Answered product questions and provided knowledgeable support on materials, fit, and care instructions.
- Coordinated fitting room activity and returned items to proper size and department locations.
- Supported inventory counts and restocking efforts to maintain accurate merchandise availability.
- Built customer rapport by delivering prompt service and resolving basic product concerns professionally.
- Actively participated in product training sessions to stay updated on the latest motorclothes trends and technologies, enhancing sales expertise.
- Ensured accurate pricing of merchandise through consistent price tag verification and timely updates during promotions or markdowns.
- Collaborated with team members to create engaging promotional events, boosting store traffic and sales.
- Assisted with seasonal resets of merchandise layout according to corporate guidelines, creating a fresh shopping space for customers.
- Assisted in maintaining a visually appealing store environment through regular merchandising tasks, ensuring optimal product presentation.
- Improved overall shopping experience for customers by maintaining a clean and organized store environment at all times.
- Provided excellent customer service by promptly addressing inquiries, resolving issues, and offering knowledgeable advice on products.
- Maximized revenue opportunities through effective cross-selling techniques across various motorclothes categories and brands.
- Spearheaded the creation of eye-catching window displays that attracted potential customers into the store.
- Enhanced customer satisfaction by providing personalized assistance in selecting suitable motorclothes and accessories.
- Contributed to inventory management by conducting accurate stock counts and updating the system accordingly.
- Assisted with maintaining store safety standards by conducting regular checks of fixtures, equipment, and emergency exits for any hazards or issues.
- Efficiently processed customer transactions, resulting in shorter wait times and increased customer satisfaction.
- Increased store sales by effectively upselling products and recommending complementary items to customers.
- Streamlined returns process by efficiently handling exchanges or refunds while adhering to company policies, minimizing loss for the business.
- Aided in reducing shrinkage levels by diligently monitoring the sales floor for potential theft or suspicious activity.
- Supported store management by assisting with administrative tasks such as scheduling, reporting, and employee training.
- Facilitated prompt resolution of any customer complaints or concerns regarding products or services, ensuring loyalty and repeat business.
- Built strong relationships with customers through active listening, understanding their needs, and recommending appropriate motorclothes solutions.
- Cultivated a positive work atmosphere among colleagues through open communication and teamwork efforts for smoother operations.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Operated cash register to complete cash, check and credit card transactions.
- Selected, recommended and located merchandise based on customer needs and desires.
- Used POS system to process sales, returns and exchanges.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
- Performed cash, card, and check transactions to complete customer purchases.
Stay at Home Parent
Myself
Olathe, KS
02.2019 - 05.2026
- Coordinated household schedules, appointments, and daily routines to maintain consistent family operations.
- Managed budgeting, bill tracking, and purchasing decisions to support financial organization.
- Planned meals, grocery orders, and pantry inventory to streamline food preparation and reduce waste.
- Organized childcare activities, educational support, and developmental routines to encourage structure and engagement.
- Maintained clean, orderly living spaces through prioritization of cleaning, laundry, and storage systems.
- Resolved competing demands calmly, adapting plans to changing family needs and unexpected disruptions.
- Implemented household processes that improved task flow, communication, and overall efficiency.
- Oversaw logistics for school, medical, and family commitments while ensuring timely follow-through.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Encouraged children's emotional and social development.
- Responded to inquiries from parents and guardians.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Assisted in potty training and toilet hygiene.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
- Logged information regarding naps, feedings, and any medications administered.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created and implemented activities to promote language development.
- Documented children's growth and development.
Education
High School Diploma -
Olathe South Highschool
Olathe, KS05.2018
Skills
- Patience and empathy
- Adaptive learning capacity
- Time management efficiency
- Effective communication
- Goal-oriented mindset
- Sales strategy implementation
- Cash handling accuracy
- Returns and exchanges handling
- POS system operation
- Team collaboration aptitude
- Product knowledge expertise
- Store maintenance
- Interpersonal relations
- Problem-solving capacity
- Inventory management proficiency
- Cross-selling techniques
- Brand representation
- Upselling techniques mastery
- Promotional event support
- Fashion sense acumen
- Brand awareness
- Stock replenishment
- Upselling strategies
- Fashion trends
- Promotions coordination
- Clothes folding
- Clothing organization
- Styling advice
- Returns management
- Rack replenishment
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Strong communication and interpersonal skills
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Excellent communication
- Team cooperation
- Organizational skills
Timeline
Motorclothes Associate
Rawhide Harley Davidson
05.2026 - Current
Stay at Home Parent
Myself
02.2019 - 05.2026
High School Diploma -
Olathe South Highschool