McKenzie Morstad
Centennial,CO
Summary
Versatile and dynamic, excelled at Harley Davidson Inc by enhancing customer engagement through expert merchandising and event management. Demonstrated exceptional organizational skills and a keen ability to drive sales, alongside a profound capacity for empathy and teamwork. Proficient in POS systems and inventory management, significantly contributing to store efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Motorclothes Associate
Harley Davidson Inc
02.2024 - 02.2025
Merchandising, customer service, event set up and take down every Saturday, handling orders and receiving, setting up all holiday decor, promotional photos & videos for store, going out to company events ie. bike nights, I did deposits for the store for a short time, housekeeping, cashiering, organizing stock rooms and event supplies, making promotional signs for the store, meetings with vendors, reaching out to customers to drive sales back into the store, worked with Microsoft excel and birdeye, traning coworkers in my department.
Cook
Kneaders Bakery
11.2023 - 02.2024
Cooking, housekeeping, inventory checks, customer service, helping in the bakery when needed, stocking and restocking, prepping food, making drinks for customers, drive thru help, catering help.
Education
High School Diploma -
Global Education/AIM Global
Denver, CO05-2021
Skills
- Patience and empathy
- Cooking
- Adaptive learning capacity
- Cleaning and organization
- Sign Language
- Time management efficiency
- Food handling
- Multitasking and organization
- Sales strategy implementation
- Returns and exchanges handling
- POS system operation
- Product knowledge expertise
- Store maintenance
- Supply restocking
- Problem-solving capacity
- Inventory management proficiency
- Brand representation
- Upselling techniques mastery
- Promotions coordination
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- New hire training
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Order delivery practices
- Cleaning and sanitizing
Accomplishments
I regularly upsold items to guests.
I brought in inventory guests asked for regularly to drive more sales.
I set up events every Saturday that guests and employees enjoyed.
During holidays I decorated the store in a way to subconsciously drive guests all throughout the store.
It took me a matter of minutes to sell our most expensive helmets.
Languages
Spanish
Limited Working
sign language
Limited Working
scottish gaelic
Limited Working
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Photography
- Interior Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Drawing and Painting
- Music
- Camping
- Hiking
- Gardening
- Horseback Riding
- Swimming
- Dancing
- Video Gaming
- App Development
- Web Development and Design
- Digital Art and Animation
Timeline
Motorclothes Associate
Harley Davidson Inc
02.2024 - 02.2025
Cook
Kneaders Bakery
11.2023 - 02.2024
High School Diploma -
Global Education/AIM Global
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