Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kendal Isackson

Minnetonka

Summary

Dedicated and customer-focused service professional with experience in upscale dining, hospitality, and fast-paced environments. Skilled in providing exceptional guest experiences, multitasking efficiently, and maintaining high service standards. Proficient in anticipating customer needs, handling transactions, and working collaboratively with teams to ensure smooth operations. Passionate about creating a positive and welcoming atmosphere for guests.

Overview

2
2
years of professional experience

Work History

Barista

The Scarlet Hotel
Lincoln
08.2024 - Current
  • Leverage strong interpersonal skills to understand customer needs and provide outstanding service
  • Partner with team members to deliver timely and positive customer experience in a fast-paced setting, driving customer retention and satisfaction
  • Upsell products by highlighting limited-time offerings and unique menu items to elevate the guest experience
  • Maintain an organized workspace to ensure a welcoming atmosphere for guests and efficient operations

Server

Medina Golf and Country Club
Medina
05.2024 - 08.2024
  • Managed multiple tables with precision during high-volume service, ensuring efficiency without compromising attention to detail or hospitality
  • Cultivated strong relationships with club members by engaging regularly, enhancing their overall experience, and promoting member retention
  • Anticipated member preferences, dietary restrictions, and personalized requests to provide a seamless and tailored dining experience

Facility Operations Team Member

Life Time Fitness Inc.
Edina/Chanhassen
05.2023 - 07.2024
  • Efficiently responded to member requests, ensuring a well-maintained and organized facility
  • Responded to member inquiries about Life Time products, services, and policies, enhancing their overall experience
  • Upheld company standards for a high-quality facility by ensuring cleanliness, organization, and availability of guest amenities

Education

Bachelor of Science - Marketing

University of Nebraska-Lincoln
Lincoln, NE
05-2026

High School Diploma -

Hopkins High School
Minnetonka, MN
06-2022

Skills

  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Time management
  • Communication
  • Problem solving

Affiliations

  • Alpha Phi Sorority
  • American Marketing Association
  • Letters of Love

Timeline

Barista

The Scarlet Hotel
08.2024 - Current

Server

Medina Golf and Country Club
05.2024 - 08.2024

Facility Operations Team Member

Life Time Fitness Inc.
05.2023 - 07.2024

Bachelor of Science - Marketing

University of Nebraska-Lincoln

High School Diploma -

Hopkins High School

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Kendal Isackson