Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendal May

Waco

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Eagles Landing Restaurant. Proven ability to enhance guest engagement and satisfaction while managing high-pressure situations. Experienced in cash handling and fostering positive relationships, ensuring a reliable and responsible approach to every task. Great with kids and I have a passion for teaching little ones!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Eagles Landing Restaurant
05.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Daycare Teacher

Ivy Kids Early Learning Center
04.2025 - 08.2025
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Host

George’s
01.2021 - 11.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Lead Teacher

New Beginnings Daycare
05.2021 - 08.2023
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Education

No Degree - Kinesiology in Sports Medicine

McLennan Community College
Waco, TX

Bruceville Eddy
Bruceville-Eddy, TX
05.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Team player
  • Reliable and responsible
  • Cool under pressure

Certification

CPR and first aid certification

Food handlers certification

Timeline

Daycare Teacher

Ivy Kids Early Learning Center
04.2025 - 08.2025

Server

Eagles Landing Restaurant
05.2021 - Current

Lead Teacher

New Beginnings Daycare
05.2021 - 08.2023

Host

George’s
01.2021 - 11.2023

No Degree - Kinesiology in Sports Medicine

McLennan Community College

Bruceville Eddy