Summary
Overview
Work History
Education
Skills
Timeline
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Kendal Triner

Summertown,TN

Summary

Dynamic and detail-oriented professional with a strong work ethic, honed at Federal Express Ground. Proven ability in customer service and problem-solving, effectively managing high-stress situations. Recognized for maximizing space utilization and supporting peak demands, while maintaining a friendly demeanor and ensuring safety compliance. Committed to fostering positive customer relationships.

Overview

3
3
years of professional experience

Work History

OPS Admin

Federal Express Ground
02.2025 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Completed computer work; emails, line haul dispatch, work data
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Package Handler

Federal Express Ground
02.2023 - 02.2025
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.

Sales Associate

Marshalls Department Store
10.2022 - 03.2023
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Pharmacy Technician Certification -

U.S. Career Institute
05-2026

Jule F. Sumner High School
Riverview, FL
05-2022

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management

Timeline

OPS Admin

Federal Express Ground
02.2025 - Current

Package Handler

Federal Express Ground
02.2023 - 02.2025

Sales Associate

Marshalls Department Store
10.2022 - 03.2023

Pharmacy Technician Certification -

U.S. Career Institute

Jule F. Sumner High School

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