Summary
Overview
Work History
Education
Skills
Timeline

Rosemary Jenkins

Pigeon Forge,TN

Summary

Dynamic and detail-oriented professional with a proven track record at FedEx Ground, excelling in time management and customer service. Recognized for accuracy and fostering teamwork, I am committed to continuous improvement and adept at adapting to new technologies, ensuring operational excellence in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Sr Ops Admin Hr

FedEx:Ground
02.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Store Man

South Tn Oil Company (QuikMart Convience Stores)
08.2001 - 08.2018
  • Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
  • Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
  • Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
  • Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
  • Assisted in training new employees on company policies, warehouse procedures, equipment operation, safety protocols, and inventory management systems.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Contributed to team success by actively participating in staff meetings, sharing feedback on operational improvements, and assisting colleagues when needed.
  • Expedited order processing time with efficient coordination between sales staff members regarding pending orders or any special requests from customers.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Enhanced inventory accuracy by consistently maintaining organized and up-to-date records of all stock items.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Made daily deposits ; handling thousands of dollars per shift with accuracy.

Education

General; Business Management

Lawrence County High School, Lawrenceburg, TN
05-1985

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Organizational skills
  • Verbal communication

Timeline

Sr Ops Admin Hr - FedEx:Ground
02.2019 - Current
Store Man - South Tn Oil Company (QuikMart Convience Stores)
08.2001 - 08.2018
Lawrence County High School - , General; Business Management
Rosemary Jenkins