Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Kendall Baltimore

Upper Marlboro,MD

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
06.2023 - Current
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Set up and modified patient profiles to include current medications and insurance details.

South Of July Candle Co.

Kelly Stephens
05.2022 - Current
  • Observed machines to promote continual, efficient production during operations.
  • Inspected raw, in-process and finished material and products for defects or malfunctions.
  • Measured, mixed, and poured materials to create new molds.
  • Increased customer satisfaction by creating visually appealing, unique candle designs tailored to clients'' preferences.
  • Reduced production time with efficient work processes and streamlined manufacturing techniques.

Cashier

Giant
07.2020 - 01.2023
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Learned duties for various positions and provided backup at key times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Bachelor of Science - Biology

Bowie State University
Bowie, MD
05.2025

GED -

Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD
05.2021

Skills

  • Team Coordination
  • Problem-solving skills
  • HIPAA
  • Customer Service
  • Drug Monitoring

Accomplishments

Deans List

Certified Pharmacy Technician

Affiliations

  • Queen In You
  • Student Service Advisory Board
  • Campus Curlz
  • Our Girls

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

CVS Pharmacy
06.2023 - Current

South Of July Candle Co.

Kelly Stephens
05.2022 - Current

Cashier

Giant
07.2020 - 01.2023

Bachelor of Science - Biology

Bowie State University

GED -

Dr. Henry A. Wise Jr. High School

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Kendall Baltimore