Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kendall Cassidy

Saint Augustine,FL

Summary

Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.

Overview

2
2
years of professional experience

Work History

Store Associate

Aldi
10.2022 - Current
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Office Manager

Dominica Recreation Products
05.2022 - 07.2022
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Interpreted and communicated work procedures and company policies to staff.
  • Reviewed files and records to obtain information and respond to requests.
  • Consulted with management to resolve equipment performance and output quality problems.

Store Associate

Pinch A Penny Pool Patio Spa
04.2021 - 08.2021
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Education

Bachelor of Science - Criminology

Flagler College
Saint Augustine, FL
05.2025

High School Diploma -

Pine Ridge High School
Deltona, FL
05.2021

Skills

  • Problem Resolution
  • Verbal and Written Communication
  • Complex Problem Solving
  • Teamwork and Collaboration

Accomplishments

Selected to participate in the FBI Collegiate Academy hosted by the Jacksonville FBI Field Office in August, 2022.

Timeline

Store Associate

Aldi
10.2022 - Current

Office Manager

Dominica Recreation Products
05.2022 - 07.2022

Store Associate

Pinch A Penny Pool Patio Spa
04.2021 - 08.2021

Bachelor of Science - Criminology

Flagler College

High School Diploma -

Pine Ridge High School
Kendall Cassidy