Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
2
2
years of professional experience
Work History
Store Associate
Aldi
10.2022 - Current
Maintained tidy and organized store to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Office Manager
Dominica Recreation Products
05.2022 - 07.2022
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Administered payroll and maintained proper documentation of employee personnel.
Implemented and maintained company protocols to facilitate smooth daily activities.
Interpreted and communicated work procedures and company policies to staff.
Reviewed files and records to obtain information and respond to requests.
Consulted with management to resolve equipment performance and output quality problems.
Store Associate
Pinch A Penny Pool Patio Spa
04.2021 - 08.2021
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Answered questions about current promotions and resolved issues according to store policies.
Stocked, replenished and organized inventory to keep store merchandise fresh.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education
Bachelor of Science - Criminology
Flagler College
Saint Augustine, FL
05.2025
High School Diploma -
Pine Ridge High School
Deltona, FL
05.2021
Skills
Problem Resolution
Verbal and Written Communication
Complex Problem Solving
Teamwork and Collaboration
Accomplishments
Selected to participate in the FBI Collegiate Academy hosted by the Jacksonville FBI Field Office in August, 2022.