Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Kendall Cross

San Antonio,TX

Summary

Multi-talented professional with several years of experience, bringing a background in financial administration, business development, and operations leadership. Skilled at stepping into different areas with a flexible, resourceful approach. Seeking a position with a growing organization to make a positive impact on revenues, demonstrate communication skills, and experience long-term career growth.

Overview

13
13
years of professional experience

Work History

Licensed Insurance Sales Agent - Remote

Humana
San Antonio , United States
07.2018 - Current
  • Presented complicated solutions to potential clients in a professional and easy-to-understand format.
  • Created profitable growth strategies and techniques for the company during the Annual Enrollment Period.
  • Peer Mentor - Assist peers with profitable sales techniques and onboarding.
  • Change Champion - Cascade business changes through the Direct Marketing Sales channel.
  • Wellbeing Champion - Organized volunteer opportunities for the direct marketing sales center and team. Offered financial, mental health, and physical health guidance to the direct marketing sales channel.
  • Consistently exceed AEP goals and metrics.
  • Meet and maintain requirements for agent licensure, appointments, and annual product certification.
  • Individual Dental/Vision Specialty Leader.

Manager

Whataburger
San Antonio, United States
01.2012 - 01.2018
  • Cultivated a positive work environment.
  • Directed hiring, training, and onboarding of new members.
  • Conducted 1x1 coaching and performance reviews.
  • Assist customers to ensure that service is above expectations.
  • Optimized quarterly store budget.
  • Organized business-to-business events and marketing campaigns.
  • Created schedules according to business needs.
  • Delegated daily tasks among peers.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Education

Some College (No Degree) - Business Administration And Management

North West Vista Community College
San Antonio

Skills

  • Licensed in Health, Life Insurance, and Annuities
  • Time management
  • Leadership
  • Foundations of Project Management
  • Data entry
  • Digital communication
  • Attention to detail
  • Cold calling
  • Account management
  • Customer retention
  • Product knowledge
  • Consultative sales techniques
  • Email marketing

References

  • Deseray Lara, (407)-301-8982, Orlando, FL
  • Robert Haley, (210)-602-8541, San Antonio, TX
  • Yesenia Espino, (254)-239-7209

Accomplishments

  • Received 3 "STAR" awards by nomination.
  • Presented at several World Class Organizational Meetings within Humana to showcase techniques that could help other agents

Timeline

Licensed Insurance Sales Agent - Remote

Humana
07.2018 - Current

Manager

Whataburger
01.2012 - 01.2018

Some College (No Degree) - Business Administration And Management

North West Vista Community College

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Kendall Cross