Kendall Fontenot
Lafayette,LA
Summary
Results-driven professional with expertise in customer relationship management and administrative support. Proficient in timely communication and data entry accuracy. Experienced in achieving consistent results with a determined and disciplined approach to handling active needs. Driven and hardworking leader with a demonstrated record of success in team leadership and operations management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Manager
The Meadows Apartments
Lafayette, Louisiana
01.2025 - 10.2025
- Managed leasing process for prospective tenants at The Meadows Apartments.
- Assisted in conducting apartment tours and showcasing amenities to potential residents.
- Processed rental applications and verified tenant information for approval.
- Collaborated with maintenance team to ensure apartments were move-in ready.
- Answered inquiries from prospective tenants via phone, email, and in-person interactions.
Alarm Dispatcher
Acadian Total Security
Lafayette, Louisiana
10.2024 - 05.2025
- Monitored alarm systems for potential security breaches and emergencies.
- Coordinated communication between clients and emergency response teams effectively.
- Provided clear instructions to clients during alarm activations and emergencies.
- Responded quickly to incoming alarms, prioritizing urgent situations accordingly.
- Collaborated with law enforcement to relay vital information during incidents.
Administrative Secretary
Southwest Collection Service
Lafayette, Louisiana
05.2023 - 11.2024
- Coordinated communication between departments and clients effectively.
- Answered phones, responded to inquiries, and directed calls appropriately.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Managed data entry processes to ensure accurate information input.
- Reviewed and approved completed entries for accuracy and compliance.
- Communicated with clients via phone and email to resolve payment issues.
- Adhered to company policies and applicable laws while collecting debts from customers.
Education
High School Diploma -
Eunice High
Eunice, LA05-2017
Skills
- Tenant screening
- Lease negotiation
- Apartment marketing
- Rental compliance
- Property management
- Customer relationship management
- Data entry accuracy
- Communication skills
- Time management
- Scheduling coordination
- Mail processing
- Client communication
- Records keeping
- Microsoft outlook
- HIPAA compliance
- Public speaking
- Attention to detail
- Administrative support
Certification
Cosmetology License - Louisiana State Board - Issued 2018
References
References available upon request.
Timeline
Leasing Manager
The Meadows Apartments
01.2025 - 10.2025
Alarm Dispatcher
Acadian Total Security
10.2024 - 05.2025
Administrative Secretary
Southwest Collection Service
05.2023 - 11.2024
High School Diploma -
Eunice High