Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Kutcher

Green Bay

Summary

I am a dynamic leader with experience in management and customer service. I excelled in motivational skills and policy enforcement, significantly reducing employee turnover and enhancing customer satisfaction. Skilled in multitasking and time management, as well as driving sales and operational efficiency. I have demonstrated strong leadership and problem-solving abilities, ensuring high-quality team performance and customer service excellence.

Overview

6
6
years of professional experience

Work History

Overnight Manager

Meijer
03.2022 - 01.2025
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Reduced employee turnover through effective communication, training, and mentorship of staff members.
  • Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
  • Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
  • Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.

Personal Shopper

Walmart
11.2021 - 02.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked at a different Wal-Mart in Menominee, Wi. January, 2020- April, 2021.

Crew Member

Aldi
05.2021 - 10.2021
  • Demonstrated strong multitasking abilities, handling multiple tasks simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Delivery Driver

Panera
06.2019 - 12.2019
  • Delivered food to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Beaver Dam Highschool
Beaver Dam, WI
05.2017

Skills

  • Motivational skills
  • Employee relations
  • Policy enforcement
  • Sales strategies
  • Strong leadership
  • Scheduling expertise
  • Customer service
  • People management
  • Time management expertise
  • Conflict resolution
  • Inventory monitoring
  • Visual merchandising
  • Security awareness
  • Vendor relations
  • Shelf restocking
  • Delegation proficiency
  • Staff training experience
  • Multi-department management
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability

Timeline

Overnight Manager

Meijer
03.2022 - 01.2025

Personal Shopper

Walmart
11.2021 - 02.2022

Crew Member

Aldi
05.2021 - 10.2021

Delivery Driver

Panera
06.2019 - 12.2019

Beaver Dam Highschool

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Kendall Kutcher