Summary
Overview
Work History
Education
Skills
Timeline
Generic

KENDALL MILLER

OXFORD

Summary

Dynamic receptionist with strong organizational skills and a knack for creating welcoming environments. Proficient in appointment scheduling and enhancing client satisfaction through effective communication.

Detail-oriented professional skilled in managing appointment schedules and maintaining a clean reception area. Known for utilizing salon management software to optimize service flow and enhance customer experiences, ready to contribute to team success.

Overview

3
3
years of professional experience

Work History

Receptionist

Salon
Flanders, NJ
09.2023 - Current
  • Greeted clients warmly upon arrival, creating a welcoming atmosphere.
  • Managed appointment scheduling using salon management software to optimize service flow.
  • Assisted in maintaining cleanliness and organization of reception area and waiting room.
  • Provided product recommendations based on client needs, enhancing customer satisfaction.
  • Managed contract with planning weddings.
  • Keeps online website up to date.
  • Handled client inquiries and resolved issues promptly, ensuring positive experiences.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Corresponded with clients through email, telephone, or postal mail.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Education

High School Diploma -

Warren County Technical School
Franklin, NJ
06-2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Mail handling
  • Typing speed
  • Tech-Savvy
  • Bookkeeping

Timeline

Receptionist

Salon
09.2023 - Current

High School Diploma -

Warren County Technical School