Kendall Palmer
Hy-Vee
Green Bay,WI
34
years of professional experience
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly motivated professional with
entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Work History
HR Manager
4 Years 7 Months- Designed and executed employee engagement programs aimed at enhancing workplace culture and increasing staff retention.
- Developed and executed training programs for staff to improve performance
- Oversaw employee relations by investigating and resolving conflicts to foster a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Enhanced employee retention by implementing effective onboarding and training programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Owner
3 Years 2 Months- Promoted business on social media platforms to maximize brand identity and generate revenue.
Eyewear Consultant
1 Year 6 Months- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
Manager
7 Years 5 Months- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Manager
6 Years 10 Months- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Before and After-School Care Assistant
8 Months- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Implemented and oversaw activities centered on promoting learning and imaginative play.
Education
Associate of Arts - Elementary Education
- Completed kindergarten internship
Skills
Customer relations
Hiring and staffing
Merchandising
Sales leadership
Employee development
Staff training and development
Team oversight
Education and Training
other
Timeline
HR Manager
Hy-Vee
03.2022 - CurrentRead More
Owner
Paisleys & Polka Dots Boutique
01.2019 - 03.2022Read More
Eyewear Consultant
LensCrafters
11.2014 - 05.2016Read More
Manager
Sunglass Hut
01.2007 - 06.2014Read More
Manager
Body Central
03.2000 - 01.2007Read More
Before and After-School Care Assistant
Windy Ridge Elementary
09.1992 - 05.1993Read More
Valencia College
Associate of Arts from Elementary Education
Read More