Kendall Westover
Overland Park,KS
Overview
11
11
years of professional experience
Work History
Study Support Specialist
Altasciences
Overland Park, Kansas
03.2024 - Current
- Developed and maintained scheduling tools to streamline operational efficiency.
- Entered information into systems to update status reports.
- Coordinated clinical trial activities with research teams and external partners.
Spa Coordinator
Sunlighten Day Spa
Overland Park, Kansas
05.2021 - 09.2024
- Scheduled appointments for clients and managed daily spa operations.
- Coordinated with therapists to ensure a seamless client experience.
- Maintained inventory of spa products and supplies for efficient operations.
- Trained new staff on procedures and customer service standards.
- Greeted guests and members upon arrival to create positive first impressions.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Study Operations Assistant
Altasciences
Overland Park, Kansas
08.2021 - 03.2024
- Supported project teams by organizing resources and tracking progress updates.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Assisted in data collection, documentation, and reporting for regulatory compliance.
Server/Host
Tallgrass Creek
09.2015 - 08.2021
- Provided exceptional customer service in high-volume dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on restaurant policies and service standards.
- Prepared tables and set up dining area for special events and functions.
Education
Diagnostic Medical Sonography
Concorde Career College
Kansas City, MO09-2027
Timeline
Study Support Specialist
Altasciences
03.2024 - Current
Study Operations Assistant
Altasciences
08.2021 - 03.2024
Spa Coordinator
Sunlighten Day Spa
05.2021 - 09.2024
Server/Host
Tallgrass Creek
09.2015 - 08.2021
Diagnostic Medical Sonography
Concorde Career College