Dedicated worker with proven expertise in customer service and team collaboration. Skilled in time management and workflow optimization, ensuring a welcoming atmosphere while efficiently managing high-pressure situations.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks, Barista
Buford, GA
05.2019 - Current
Handled cash transactions and processed payments accurately.
Collaborated with team members to ensure smooth service flow.
Provided friendly service, creating a welcoming atmosphere for guests.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Shift Supervisor
Starbucks
Cumming, Georgia
05.2021 - 01.2023
Managed inventory levels and placed orders for necessary supplies.
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assigned tasks to team members based on their strengths and skill sets.
Cashier
BJ's Wholesale
Cumming, Georgia
05.2019 - 09.2019
Assisted customers with product inquiries and store navigation.
Operated point-of-sale systems for accurate transaction processing.
Helped customers find specific products, answered questions, and offered product advice.