KenDe'ja Jackson
Greenville,SC
Summary
My name is KenDeja Jackson. I enjoy meeting new people, learning new things, and creating new experiences. I am an exceptional problem solver, decision maker, and I have quick critical thinking skills when it comes to unexpected occurrences while in fast-paced environments. I excel in multitasking, customer service, ensuring safety and efficiency. Skilled in communication and maintaining professionalism, my career spans from aviation support to healthcare, consistently achieving high customer satisfaction. Being an expert in driving operational efficiency and team collaboration, I will be an additional asset to the company. Skills I have learned throughout my years of service are integrity, leadership, awareness, and taking accountability. Being an active listener, showing acts of responsiveness, and having customer service experience makes me a good candidate for this position.
Overview
12
12
years of professional experience
Work History
Cargo-Ramp Agent
Unifi Delta
Greenville, SC
05.2024 - Current
- Customer service
- Responsible for loading, and unloading of inbound and outbound air freight shipments to and from the proper destinations.
- Receive and provide cargo shipments, collect fees, process payments and other transactions related to those shipments in a accurate and timely manner.
- Work with team to ensure a smooth operation and timely departure of aircraft.
- Conduct inspections, safety checks, and ensure all are following safety regulations.
Aviation Petroleum Supply Specialist
Army
11.2019 - Current
- Driving fuel trucks.
- Testing Fuel before administering to aircraft.
- Fuel transferring, receiving, and dispensing.
- Inventory
- Conduct inspections, safety checks, and ensuring all are following safety regulations.
Guest Services Representative
Hilton
Greenville, SC
08.2023 - 06.2024
- Customer service, sales, and promoting the Hilton brand.
- Greet guests warmly and provide a friendly demeanor.
- Briefings all guest with details concerning hotel and answering questions about the property, services, and amenities.
- Handle guest complaints, accommodations, and resolving issues in a timely manner.
- Ensure the overall satisfaction of guests during their stay.
- Maintain a smooth on-time guest arrival check-in and departures.
- Ensure safety and comfort.
Certified Medical Assistant
Urgent Care
Greenville, SC
11.2023 - 04.2024
- Patient Care
- Briefings patients with details instructions about all processes and procedures.
- Perform minor medical procedures Provide instructions to patients on follow-up care.
- Administering first aid and medical care if required in the case of an emergency.
- Ensure safety and comfort.
- Provide reassurance to patients.
Resident Assistance
The Legacy At SouthPointe
Greenville, SC
11.2022 - 07.2023
- Providing additional assistance to residents with special needs, Dementia, and Alzheimer's.
- Monitored residents, while assisting in all daily life activities.
- Serving beverages, meals, and snacks.
- Ensure safety and comfort.
Assistant Manager
Edge
Greenville, SC
08.2022 - 07.2023
- Giving associates daily task.
- Cashier
- Answer questions and concerns for shoppers, guiding, and giving advice to customers on merchandise.
- Maintain store cleanliness.
- Working closely with the Store Manager to track employee productivity, customer satisfaction and other metrics for success.
- Assist in the hiring process and enforce company policies among all employees.
- Responsible for driving sales, implementing store policies, maintaining stock levels, and ensuring a high level of customer service.
Volunteer
Community Outreach Center
Abbeville, SC
08.2012 - 06.2020
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Administrative duties
- Customer service
- Greeter.
- Monitored students, while assisting with homework and actives. Prepare and serve meals for students.
Education
AAS -
Greenville Technical College
Greenville, SC05.2025
Diploma In Applied Science -
Greenville Technical College
Greenville, SC05.2023
High School Diploma -
Abbeville High School
Abbeville, SC05.2016
Skills
- Attentiveness
- Customer Service
- Safety
- Communication
- Perseverance
- Teamwork
- Honesty
- Adaptability
- Emotional intelligence
- Flexibility
Timeline
Cargo-Ramp Agent
Unifi Delta
05.2024 - Current
Certified Medical Assistant
Urgent Care
11.2023 - 04.2024
Guest Services Representative
Hilton
08.2023 - 06.2024
Resident Assistance
The Legacy At SouthPointe
11.2022 - 07.2023
Assistant Manager
Edge
08.2022 - 07.2023
Aviation Petroleum Supply Specialist
Army
11.2019 - Current
Volunteer
Community Outreach Center
08.2012 - 06.2020
AAS -
Greenville Technical College
Diploma In Applied Science -
Greenville Technical College
High School Diploma -
Abbeville High School