Kendel Simmons
Austin,TX
Summary
Outgoing, professional creative experienced in handling high-volumes, and quickly assessing each customer while staying on trend giving the best experience. Skilled at retaining product knowledge, and educating guests to drive revenue and, customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Stylist
Blo Blow Dry Bar
Austin, TX
10.2024 - 03.2026
- Mentored new stylists to enhance technical skills, product knowledge and service delivery. Provided resources to help keep everyone on up to date on current trends.
- Oversaw daily operations, ensuring company standards were met and customer satisfaction was exceeded.
- Cultivated strong client relationships, enhancing loyalty ensuring to maintain and grow our membership program.
- Maintained a clean and organized workstation, adhering to strict sanitation guidelines for the safety of clients and staff members.
Bartender
Corner Bar
Austin, TX
10.2023 - 09.2024
- Created and served a diverse range of cocktails and beverages targeting customer needs to enhance experience and revenue.
- Maintained cleanliness and organization of bar area during high volume hours
- Assisted in parties and events creating cocktails and curating enhanced experiences.
Head Stylist Assistant
Couture Color Studio
Austin, TX
11.2022 - 10.2023
- Stayed up to date on all current color techniques. Finished and styled all clients and educated guests on product knowledge to ensure the best hair experience at the salon and home.
- Keeping salon clean and organized by disinfecting equipment, stations, shampoo stations, and laundry. Helped with product orders, and inventory.
- Assisted owner in building up the business by marketing to bring in new clients.
- Maintained my own clientele while assisting the owner in cleanliness, inventory, payment processing, treatment upgrades and keeping up with current trends.
Server/Bartender/Shift Lead
Gordough's Public House
Austin, TX
01.2022 - 11.2022
- Managed bar area, handled inventory, regulation compliance, and customer relations
- Maintained multiple customer needs on the floor multitasking, keeping cleanliness of the restaurant, keeping a positive attitude, and creating a great experience for everyone
- Trained new Servers, and bartenders on drink & food preparation as well as upselling techniques to boost sells, and customer satisfaction
Server/Bartender
NB Concepts
Dallas, TX
03.2020 - 10.2021
- Worked at a high volume craft cocktail bar helping customers find items they would enjoy with new ingredients; while maintaining time management
- Helped through pandemic with to-go orders' and maintaining the bar
- Worked a christmas pop up helping decorate 2 bars. Served, and bartend both pop ups maintaining cleanliness throughout the shift. Keeping a positive attitude while under pressure of high volumes.
- Helped open a new fine dining concept learning wine varietals and selling points. Helped create customer service procedures to maintain and gain our clientele and their satisfaction.
Education
Cosmetology License - Cosmetology
Aveda Institute Dallas
Dallas, TX03.2018
Skills
- Outstanding Customer Service
- Anticipating Guest Needs
- Upbeat positive attitude
- Trend patterns and styling
- Quick and efficient learner
- Cleanliness
Certification
TABC and Food handlers
Timeline
Lead Stylist
Blo Blow Dry Bar
10.2024 - 03.2026
Bartender
Corner Bar
10.2023 - 09.2024
Head Stylist Assistant
Couture Color Studio
11.2022 - 10.2023
Server/Bartender/Shift Lead
Gordough's Public House
01.2022 - 11.2022
Server/Bartender
NB Concepts
03.2020 - 10.2021
Cosmetology License - Cosmetology
Aveda Institute Dallas