Kendin Yumari Medina Segura
Nanticoke,PA
Summary
Experienced Return Agent with comprehensive knowledge of customer service procedures and inventory management. Proven ability to manage challenging situations, resolve customer complaints and ensure timely processing of returns. Demonstrated skills in using return software systems efficiently and developing strategies to minimize return rates. Committed to maintaining high levels of accuracy, productivity and quality service delivery.
Overview
3
3
years of professional experience
Work History
Return Agent
Adidas Warehouse
Hanover, PA
01.2019 - 04.2020
- Performed cashier duties such as handling cash transactions, issuing receipts, counting change.
Package Handler
Cargill werehouse
Hazle Township, PA
10.2019 - 10.2019
- Assembled containers or crates for large shipments using hand tools and power tools.
Operator
Dollar Tree Warehouse
Berwick, PA
09.2017 - 11.2018
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Monitored and adjusted machine operations as needed for quality assurance.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
Education
High School Diploma -
27 February School Santo Domingo
Santo Domingo Dom.rep.09-1998
Skills
- Shipping procedures
- Sales experience
- Property Inspection
- Team building
- Lead Conversion
- Cash and credit card transactions
- Decision-Making
- Effective Communication
- Cash Handling
- Interpersonal Communication
- Adaptability and Flexibility
- Self Motivation
- Excellent Communication
- Attention to Detail
- Safe Food Handling
- Teamwork and Collaboration
- Problem-solving aptitude
- Team Collaboration
- Task Prioritization
- Analytical Thinking
- Reliability
Timeline
Package Handler
Cargill werehouse
10.2019 - 10.2019
Return Agent
Adidas Warehouse
01.2019 - 04.2020
Operator
Dollar Tree Warehouse
09.2017 - 11.2018
High School Diploma -
27 February School Santo Domingo
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