Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Schmucker

Uniontown

Summary

Dynamic professional with a proven track record at Avis Budget Group, excelling in customer service and operational efficiency. Skilled in complaint handling and rental transactions, I effectively collaborated with teams to enhance service delivery and minimize wait times. Committed to achieving high standards and fostering teamwork in fast-paced environments.

Grounds maintenance professional bringing substantial experience in lawn care, equipment operation, and landscaping. Proven history of contributing to well-maintained and aesthetically pleasing outdoor spaces. Known for being reliable team player with focus on collaboration and adaptability, while effectively utilizing skills in plant care and grounds upkeep.

Overview

10
10
years of professional experience

Work History

Return Agent

Avis Budget Group
08.2022 - 03.2025
  • Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
  • Communicated effectively with management and other departments to address any inventory or maintenance concerns.
  • Expedited billing procedures by accurately calculating charges, applying discounts, and processing payments promptly.
  • Contributed to overall operational efficiency by completing tasks assigned by supervisors in a timely manner.

Grounds Crew Member

Gervasi Vineyard
08.2018 - 02.2023
  • Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
  • Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
  • Promoted teamwork among crew members through clear communication and cooperation during project execution.
  • Improved safety on the grounds by promptly removing debris and maintaining walkways.
  • Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
  • Upheld high standards of cleanliness throughout the property by routinely picking up litter and ensuring trash receptacles were emptied regularly.
  • Provided excellent customer service to patrons by addressing inquiries or concerns related to groundskeeping work.
  • Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
  • Assisted with seasonal preparations, such as planting new flora or preparing grounds for winter weather conditions.
  • Enhanced overall aesthetics of the property with detailed attention to lawn patterns during mowing operations.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Contributed to a welcoming environment for visitors through diligent care of flower beds, shrubs, and trees.
  • Supported training initiatives for new crew members to ensure consistent performance levels across the team.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed planting, watering, mulching, and edging of lawns.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Utilized power tools and landscaping machines to maintain outdoor areas.

Cashier

Circle K
08.2015 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GlenOak
Canton

Skills

  • Sales experience
  • Return authorization
  • Complaint handling
  • Shipping procedures
  • Rental agreement
  • Rental transactions
  • Property inspection
  • Teamwork
  • Customer service
  • Forklift operator certification
  • Loading and unloading

Timeline

Return Agent

Avis Budget Group
08.2022 - 03.2025

Grounds Crew Member

Gervasi Vineyard
08.2018 - 02.2023

Cashier

Circle K
08.2015 - 08.2018

GlenOak

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