Kendra Bell
Fernley
Summary
Dedicated professional with proven performance in management, leadership and communication. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and problem-solving .
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Burlington
Carson City, NV
08.2025 - Current
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Assistant Store Manager
Tractor Supply Company
Fernley, NV
02.2025 - 08.2026
- Support the Store Manager in team member counseling, hiring/staffing decisions, scheduling, team member training, including product knowledge development, appropriate application of policies and procedures, encouragement of continuous learning, and maintaining a productive work environment.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Delivering a legendary customer experience, providing leadership and direction to the store team, and performing operational activities throughout the store.
- Promoting a safe and productive work environment for all team members, customers, and vendors, as well as training team members on the appropriate application of policies and procedures.
Restaurant General Manager
Loves Travel Stop
Fernley, NV
12.2023 - 02.2025
- Ensured compliance with health, safety and sanitation
- Monitored daily operations of a double concept restaurant to ensure adherence to established policies and procedures.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Assisted with the development of career pathways for employees based on their individual goals and objectives.
Operations Manager
Loves Travel Stop
Klamath Falls, OR
10.2021 - 12.2023
- Coached team members, delivering candid feedback on expectations and performance.
- Developed talented team, participating in hiring, coaching and performance management processes.
- Maintained professional working relationships and promoted open lines of communication with Team and Vendor alike.
- Fostered a culture of safety within my facility, leading the safety committee and taking ownership of safety in my facility
- Completing ONT's, order review, and deliveries to ensure correct balance on hands so we have the products the customer needs.
Security Guard
Klamoya Casino
Klamath Falls, OR
09.2019 - 02.2021
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Education
Associate of Arts -
Lane Community College
Eugene, ORBachelor of Science - Agriculture, Animal Science
Oregon State University
Corvallis, ORSkills
- Conflict resolution
- Time management
- Problem solving techniques
- Workflow Optimization
- Goal-oriented
- Organization and Prioritization
- Performance Evaluation and Monitoring
- Customer service and engagement
- Team building and leadership
- Verbal and written communication
- Radio communication
- Sensitive information handling
Timeline
Assistant Store Manager
Burlington
08.2025 - Current
Assistant Store Manager
Tractor Supply Company
02.2025 - 08.2026
Restaurant General Manager
Loves Travel Stop
12.2023 - 02.2025
Operations Manager
Loves Travel Stop
10.2021 - 12.2023
Security Guard
Klamoya Casino
09.2019 - 02.2021
Bachelor of Science - Agriculture, Animal Science
Oregon State University
Associate of Arts -
Lane Community College