Kendra Bridgett
Atlanta,GA
Overview
15
15
years of professional experience
Work History
Finance Manager/Floor Plan/Pay Off Specialist
ALM Kia South
Union City, GA
09.2024 - Current
- Work directly with the sales team and customers to assist in the financial buying process of the car buying experience.
- Build rapport with customers to build a base of referrals to establish customer network.
- Consult and sell finance & insurance warranties to customers.
- Produce and submit accurate paperwork for title work and to secure funding from finance sources in a timely manner.
- Responsible for meeting deadlines for turning in customer paperwork to lenders and accounting.
- Responsible for securing and handle customer money during vehicle transaction; turn money into accounting.
- Adhere to all local and national regulations and advise the sales team on new and recently change state laws associated with purchasing a vehicle.
- Partner with service advisor's to assist customers with purchasing extended warranties when needed.
- Maintain impeccable reputation with lenders and vendors.
- Assist sales professionals with customers when needed to explain lending options and warranties.
- Process floorplan advances and pay downs.
- Create, maintain, and balance inventory spreadsheets.
- Maintain secure and well-organized inventory files.
- Analysis of inventories including verification of title assignments, transfer documents and collateral values
- Other projects as assigned.
Dealership Account Manager
Lendbuzz
Atlanta, Georgia
01.2024 - 08.2024
- Strategized with the underwriting team to plan and execute programs for dealers.
- Prospected auto dealers for future business.
- Supported Lendbuzz’s dealer base for both current and new dealers.
- Provided feedback from dealers to our underwriting team.
- Participated in the development of the sales process, the articulation of value proposition, and the creation of key tools and assets.
- Weekly travel to dealers throughout GA.
- Developes and maintaines relationships with key accounts to ensure customer satisfaction.
- Conducted market research to identify potential customers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developes strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Generated leads through cold calling activities.
Automotive Sales Manager
Calavan Kia
Lithia Springs, GA
08.2021 - 08.2023
- Worked with general sales manager, sales team, and finance management team to meet monthly new, used, and F&I objectives.
- Assisted with inventory management for both new and used car departments.
- Developed and maintained a good working relationship with lending institutions and manufacturer personnel.
- Hands on active manager that is involved in all aspects of the sales process.
- Highly detailed process driven leader able to hold the staff accountable for results.
- Conducted trade appraisals and transport information into vehicle management system.
- Desked deals, tracked revenue logs and managed retail delivery reports.
Automotive Sales Manager
Nalley Kia
Lithonia , GA
08.2020 - 08.2021
- Ability to desk, structure car deals, get approvals, rehash, pencil, t.o., close deals, motivate, control and train a sales staff and help lead the team.
- Built rapport with customers to build a base of referrals to establish customer network.
- Conducted trade appraisals and transported information into vAuto.
- Tracked revenue logs and managed retail delivery reports.
- Ability to handle a high volume of business with professionalism.
Automotive Sales Manager
Ed Voyles KIA
Smyrna, GA
04.2019 - 08.2020
- Consistently and profitably met new and used vehicle sales quotas through expert management and leadership of the sales team.
- Built rapport with customers to build a base of referrals to establish customer network.
- Provided training and support to the sales staff and assisted in closing sales.
- Ordered vehicles for the new car inventory.
- Worked with lot attendants to ensure all vehicles were properly tagged and positioned.
- Conducted trade appraisals and transport information into vAuto (vehicle management system).
- Tracked revenue logs and managed retail delivery reports.
- Prepared and administrated annual forecast and budget for new and used vehicle department.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Finance & Insurance Director
Sheehy Hyundai
Waldorf, MD
11.2016 - 12.2018
- Worked closely with general manager and general sales managers to establish sales department goals and objectives.
- Coordinated finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
- Provided customers with thorough explanation of aftermarket products and warranties.
- Established and maintained good working relationships with several finance sources, including the manufacturer.
- Processed finance and lease deals accurately and fairly through financial sources to secure approval.
- Processed all federal, state and dealer paperwork related to vehicle transactions.
- Worked with sales managers to secure a reasonable profit from every sale.
- Managed and generated income by overseeing production managers, secondary directors, and producers on a monthly, weekly, and daily basis.
Business Manager
Sheehy Hyundai
Waldorf, MD
11.2015 - 11.2016
- Worked directly with the sales team and customers to assist in the financial buying process of the car buying experience.
- Consulted and sold finance & insurance warranties to customers.
- Produced and submitted accurate paperwork for title work and to secure funding from finance sources in a timely manner.
- Adhered to all local and national regulations and advised the sales team on new and recently change state laws associated with purchasing a vehicle.
- Built relationships with local and national banks and manufacturer representatives.
- Assisted sales professionals with customers when needed to explain lending options.
Credit Account Manager
Hyundai Capital America
Atlanta, GA
02.2013 - 11.2015
- Responsible for making decisions to approve or deny the extension of credit.
- Analyzed credit data to determine the degree of risk involved in extending credit.
- Developed sufficient dealer relationships that ensured volume objectives and credit quality.
- Performed fraud alert interviews.
- Balanced the demands of production, sales support, risk and quality assessments as established.
Funding Relationship Manager
Hyundai Capital America
Atlanta, GA
05.2010 - 02.2013
- Funded auto contracts in accordance with all state and federal regulations as well as company policies and procedures while maintaining the highest level of service.
- Built and maintained positive working relationships.
- Assisted dealer finance managers and account managers in resolving funding issues.
- Reviewed approved applications and contracts to ensure stipulations and conditions have been met and are in adherence to company policy.
- Analyzed and made independent judgments on contract funding while providing the highest level of service to the dealers.
- Carefully reviewed all documents including applications and stipulations for potential fraud.
- Analyzed various pay stubs to determine satisfaction of income verification stipulations.
- Performed customer interviews, verification of employments and fraud alert interviews on required contracts.
- Processed information quickly and maintain quality by having great attention.
Timeline
Finance Manager/Floor Plan/Pay Off Specialist
ALM Kia South
09.2024 - Current
Dealership Account Manager
Lendbuzz
01.2024 - 08.2024
Automotive Sales Manager
Calavan Kia
08.2021 - 08.2023
Automotive Sales Manager
Nalley Kia
08.2020 - 08.2021
Automotive Sales Manager
Ed Voyles KIA
04.2019 - 08.2020
Finance & Insurance Director
Sheehy Hyundai
11.2016 - 12.2018
Business Manager
Sheehy Hyundai
11.2015 - 11.2016
Credit Account Manager
Hyundai Capital America
02.2013 - 11.2015
Funding Relationship Manager
Hyundai Capital America
05.2010 - 02.2013