Kendra Brown
Chatom,AL
Summary
To obtain employment as a Medical Administrative Assistant or Pharmacy Technician with a reputable company.
I am a highly motivated professional with 20+ years of retail customer service. I have strong organization and communication skills with the ability to work in a fast-paced environment. Exceptional customer service skill and the ability to think critically are also among some of my best attributes. I can handle multiple responsibilities while also being both flexible and versatile. I work well with others as well as being able to work independently. I am committed to continued excellence and would be a valuable asset to any company.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger Pharmacy
Yorktown, Virginia
10.2018 - 11.2024
- Work closely with the pharmacist, input prescriptions, dispense, and perform a post-fill audit after the pharmacist reviews the prescription.
- Restock supplies, and place orders as needed.
- Clean the pharmacy.
- Friendly customer service
- Maintain patient confidentiality.
- Answer multiple phone lines in a timely manner.
Certified Pharmacy technician
CVS Careplus Pharmacy
Newport News, VA
05.2016 - 08.2018
- Work closely with pharmacists and use medication input software to safely and accurately dispense medications.
- Provide friendly customer service.
- Efficiently answered a multi-line phone system and processed a high volume of order requests.
- Entered prescription and insurance billing information into patients' profiles.
- Strictly maintained customer and patient confidentiality.
Pharmacy associate/cashier
Rite Aid Pharmacy
Grafton, VA
12.2012 - 05.2016
- Works directly with customers in person and on the phone.
- Accurately conveys critical information between customers and the pharmacist.
- Restocked merchandise and supplies for the pharmacy and store when needed.
- Maintained detailed medication records.
Sales Clerk ( Sunglasses Dept.)
Navy Exchange
San Diego, CA
08.2010 - 04.2012
- Displayed knowledge of store merchandise.
- Placed custom orders for customers.
- Worked as a team member to provide the highest level of customer service.
Sales Associate ( Electronics)
Walmart
Waynesboro, MS
04.2004 - 06.2009
- Maintained friendly and professional interactions.
- Ensured that all merchandising standards were maintained on a daily basis.
- Built relationships with customers and the community to promote long-term business growth.
Education
Pharmacy Technician And Medical Administrative Assistant Training Program
Florida Gulf Coast University
Fort Myers, FL06.2013
High School Diploma -
Washington County High School
Chatom, AL05.2003
Skills
- Customer service
- Fast and efficient
- Mathematical aptitude
- Flexible, and takes initiative
- Proficient in POS, and register systems
- Cash handling proficiently
- Communication skills
- Organizational skills
- Friendly and approachable
- MS Word
- Internet research
- Inventory management
- Telephone etiquette
Certification
- Virginia Certified Pharmacy Technician
- December 2016 – Present
- National Certified Pharmacy Technician
- November 2017 – Present
- National Certified Medical Administrative Assistant
- July 2014 – Present
- Alabama Certified Pharmacy Technician
References
References available upon request.
Timeline
Pharmacy Technician
Kroger Pharmacy
10.2018 - 11.2024
Certified Pharmacy technician
CVS Careplus Pharmacy
05.2016 - 08.2018
Pharmacy associate/cashier
Rite Aid Pharmacy
12.2012 - 05.2016
Sales Clerk ( Sunglasses Dept.)
Navy Exchange
08.2010 - 04.2012
Sales Associate ( Electronics)
Walmart
04.2004 - 06.2009
Pharmacy Technician And Medical Administrative Assistant Training Program
Florida Gulf Coast University
High School Diploma -
Washington County High School