Kendra Caradine
Chicago,IL
Summary
Dedicated Medical Assistant skilled in patient scheduling and EMR systems with proven ability to enhance patient care through strong communication skills and critical thinking. I have experience working in some of the busiest hospitals in chicago including Stroger cook county and Loyola Im Committed to helping my patients in any way that I can within my scope of practice while also fostering a safe clinical environment, ensuring high-quality service and patient satisfaction. I also look for roles where I can grow as a individual while still playing a prominent role within any organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Stroger Cook County
Chicago, IL
11.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling, ensuring efficient flow in clinic operations.
- Prepared and maintained accurate medical records using electronic health systems.
- Educated patients on medication usage and post-treatment care instructions.
- Conducted vital sign assessments and documented findings accurately.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Lead Medical Assistant
Endeavor Health
8 Salt Creek Lane, Hinsdale Il
09.2022 - 09.2024
- Supervised daily operations of medical assistance team, ensuring efficient patient care and workflow management.
- Trained and mentored junior medical assistants to enhance service delivery and procedural compliance.
- Streamlined patient intake processes, improving accuracy in electronic health record documentation.
- Coordinated with healthcare providers to schedule appointments, optimize patient flow, and reduce wait times.
- Implemented new protocols for infection control, contributing to a safer clinical environment.
- Collaborated with interdisciplinary teams to evaluate operational efficiencies and recommend process improvements.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
Medical Assistant
Loyola Medical University
2160 S 1st Ave, Maywood IL
11.2019 - 09.2020
- Collected and processed laboratory specimens for diagnostic testing.
- Supported inventory management, ensuring availability of medical supplies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Transcribed real-time surgical data and physician directives to ensure comprehensive medical records.
- Supported surgical teams in executing suture techniques and ensuring effective wound closure.
- Conducted detailed evaluations of wounds to ensure proper healing and performed suture removals to promote patient recovery.
Education
Associate of Science - Applied Science
Lincoln Technical Institute
Melrose Park, IL07-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- CPR
- Immunization administration
- strong communication skill both written and verable
- public speaking
- Team development
- Critical thinking
- Strong prioritization skills
Certification
- RMA - Registered Medical Assistant
- First Aid/CPR Certified
Timeline
Medical Assistant
Stroger Cook County
11.2024 - Current
Lead Medical Assistant
Endeavor Health
09.2022 - 09.2024
Medical Assistant
Loyola Medical University
11.2019 - 09.2020
Associate of Science - Applied Science
Lincoln Technical Institute