Detail-oriented office manager with a proven track record in streamlining operations, enhancing communication, and delivering exceptional customer service.
Education
High School Diploma
Mccreary Central | Whitley City, KY | 05-2007
Work History
Office Manager
Space Coast Sleep | 2022 - Current
Streamlined office operations by implementing efficient scheduling and resource allocation practices.
Coordinated communication between departments, enhancing collaboration and information flow.
Managed inventory control systems to ensure optimal stock levels and timely procurement.
Developed training materials for new staff, promoting consistency in operational procedures.
Durable Medical Equipment Specialist
1 Year 6 Months
Health First's Holmes Regional Medical Center | 04.2024 - 10.2025
Manager
2 Years 7 Months
Dairy Queen Grill & Chill | 04.2020 - 11.2022
Supervised daily operations to ensure compliance with quality and safety standards.
Implemented staff training programs, enhancing team performance and customer service skills.
Streamlined inventory management processes, reducing waste and improving order accuracy.
Coordinated scheduling and staffing to optimize labor costs while maintaining service efficiency.
Manager
7 Years 9 Months
Zz's Italian Restaurant | 02.2005 - 11.2012
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Conducted regular performance evaluations, providing feedback to improve team productivity.
Developed promotional strategies that increased sales and enhanced brand visibility in the community.
Led initiatives for operational improvements, resulting in increased workflow efficiency across shifts.