Kendra Degarmo
Cabot,AR
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Longhorn Steakhouse North Little Rock
North Little Rock, AR
03.2013 - 09.2025
- Taking care of guests. Providing accuracy of their food and drinks while also helping other team members. Running food or making beverages as needed. Assisting management when needed to guarantee a successful shift, by executing the food efficiently from the window, ensuring guests are satisfied in the dining room, and leading the team.
911 dispatcher
Maumelle Police Department
Maumelle, AR
03.2020 - 08.2022
- Responsible for answering emergency and non-emergency phone calls and dispatching fire or police to calls. Providing correct information during traffic stops, whether that be a warrant for arrest, insurance and/or said person’s identity. Using ACIC/NCIC databases to help find suspects or individuals on specific detectives’ cases and entering stolen property, issuing a BOLO or entering a missing person. Providing care and services to walk-ins into the department and creating reports when necessary.
Probation Officer
City Of Little Rock
Little Rock, AR
05.2023 - Current
- Monitory compliance with court-ordered conditions. Through regular check ins. Document probationers progress ensuring they are meeting requirements. Providing court security and check-in defendants and victims that enter the courtroom. Writing revocations or contempt warrants if defendants aren't in compliance. Taking individuals into custody if validated. Weapon training and yearly qualifications for duty weapons.
Education
High School -
Parkview High School
01-2012
Bachelors in Social Work - Social Work
University of Arkansas At Little Rock
Little Rock, AR05-2028
Skills
- 10 years of customer service care
- Computer and typing experience in a fast-paced environment
- Knowledge of certain databases regarding the criminal justice field
- Experience speaking with police, detectives, and victims
- Current NCIC/ACIC certification and training
- Knowledge and training on emergency/non-emergency calls
- Leadership skills
- Pos/aloha system knowledge
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
- Safe food handling
- Team collaboration
- Multitasking Abilities
Websites
Certification
Other certifications, training, and hours for law enforcement
Timeline
Probation Officer
City Of Little Rock
05.2023 - Current
911 dispatcher
Maumelle Police Department
03.2020 - 08.2022
Server
Longhorn Steakhouse North Little Rock
03.2013 - 09.2025
High School -
Parkview High School
Bachelors in Social Work - Social Work
University of Arkansas At Little Rock