Kendra Fitzgerald
Omaha,NE
Summary
Experienced Restaurant Operating Partner with a successful history of providing operational leadership, increasing profits, and building a satisfied base of loyal customers. A 2-time winner of the prestigious Ray Kroc award for the top 1% of McDonald's restaurant managers who deliver superior results in team performance and operational excellence.
Overview
44
44
years of professional experience
Work History
District Manager
Lysholm Subway
10.2024 - Current
- Omaha Metro Area
Food Safety Specialist
Steritech /Rentokil Company
01.2023 - 10.2024
Assistant GM
Firehouse Subs )Metro Plaza
06.2022 - 01.2023
Operating Partner
Sonic Restaurant (Cutchall Management)
05.2015 - 06.2022
- Responsible for the operational management of the most profitable Sonic franchise store in the Omaha metro area.
Supervisor of Operations
McDonalds (Franchise, Corporate stores)
01.1982 - 01.2015
- Increasing levels of responsibility from entry level crew member to store manager for franchise and corporate stores, to oversight and supervision of multiple stores at the district level.
Education
High School Diploma - undefined
Grand Island, NE01.1982
Skills
- Operational management of customer service and quality assurance to promote business profitability and organizational reputation
- Cost control and optimized spending through budget management for labor, inventory, physical maintenance and updates, and recruiting and training of quality personnel
- Delivering consistent year-over-year improvements in same store sales, on-time ticket delivery, food costs, labor costs, and overall store profitability
- Successful oversight of mid-level managers, operations, sales, safety and compliance in same-store and multi-store environments
- Collaborative approach to developing and implementing best practices built from over 40 years of experience in the restaurant industry
Timeline
District Manager
Lysholm Subway
10.2024 - Current
Food Safety Specialist
Steritech /Rentokil Company
01.2023 - 10.2024
Assistant GM
Firehouse Subs )Metro Plaza
06.2022 - 01.2023
Operating Partner
Sonic Restaurant (Cutchall Management)
05.2015 - 06.2022
Supervisor of Operations
McDonalds (Franchise, Corporate stores)
01.1982 - 01.2015
High School Diploma - undefined
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