Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Haagenson

Fargo,ND

Summary

Dynamic and reliable with a strong focus on guest relations and attention to detail. Proven ability to enhance team performance and maintain high cleanliness standards. Skilled in problem-solving and organization, ensuring exceptional service delivery and guest satisfaction.

Overview

12
12
years of professional experience

Work History

Housekeeping Supervisor

Jasper Hotel
Fargo, ND
07.2023 - Current

My responsibilities include making boards for the housekeepers, coordinating with the front desk about what is happening for the day and what is needed right away, making sure the housekeepers have what they need for the day, checking rooms after they have been cleaned to make sure they are up to standard, and cleaning a board or doing services for guests when needed.

Receptionist

SmartStyle
Mitchell, SD
06.2021 - 03.2023

My responsibilities included answering the phone and scheduling appointments, maintaining cleanliness, stocking shelves, and product ordering.

Associate

Ramada Inn
Mitchell, SD
08.2020 - 06.2021

My responsibilities included making reservations, answering phones, and helping guests with whatever they need.

Associate

The UPS Store Inc.
Mitchell, SD
07.2019 - 08.2020

I shipped things mostly for people. I was also in charge of getting thing packed for people that they had shipped, making copies, sending faxes, answering phones, making sure the lobby area was clean, and answering costumers questions or concerns.

Associate

The UPS Store Inc.
Fargo, ND
04.2018 - 07.2019

I shipped things mostly for people. I was also in charge of getting thing packed for people that they had shipped, making copies, sending faxes, answering phones, making sure the lobby area was clean, and answering costumers questions or concerns.

Junior Assistant Manager

The Children's Place
Fargo, ND
03.2016 - 04.2018

My responsibilities included making sure the associates knew their duties for the day and the sales that were going on that day. Also ordering back of house items, changing signage based on sales, ringing people up, and maintaining store cleanliness.

Key Holder

New York & Company
Fargo, ND
02.2014 - 03.2016

My responsibilities included making sure the associates knew their duties for the day and the sales that were going on that day. Also ordering back of house items, changing signage based on sales, ringing people up, and maintaining store cleanliness

Education

No Degree - Psychology

Bethany Lutheran College
Mankato, MN

High School Diploma -

Moorhead High School
Moorhead, MN
06.2011

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Problem Solving
  • Decision Making
  • Adaptive
  • Organization
  • Time management
  • Attention to Detail
  • Reliable

Timeline

Housekeeping Supervisor

Jasper Hotel
07.2023 - Current

Receptionist

SmartStyle
06.2021 - 03.2023

Associate

Ramada Inn
08.2020 - 06.2021

Associate

The UPS Store Inc.
07.2019 - 08.2020

Associate

The UPS Store Inc.
04.2018 - 07.2019

Junior Assistant Manager

The Children's Place
03.2016 - 04.2018

Key Holder

New York & Company
02.2014 - 03.2016

No Degree - Psychology

Bethany Lutheran College

High School Diploma -

Moorhead High School
Kendra Haagenson