Kendra Johnson
Houston,TX
Summary
Supported team members in adapting to fast-paced work environments.,Maintained professionalism and composure during high-pressure situations.
Overview
17
17
years of professional experience
Work History
DSP Lll
Richmond State School
Richmond Tx
08.2022 - Current
- Provided individualized support to enhance daily living skills for residents.
- Assisted in developing and implementing person-centered care plans to meet unique needs.
- Collaborated with multidisciplinary teams to ensure support for residents' well-being.
- Facilitated recreational activities to promote social engagement and community integration.
Incident Support Team
BCFS BAPTIST CHILD FAMILY SVC
San Antonio, TX
10.2021 - 03.2022
- Coordinated communication and documentation processes to support government functions.
CSR - Customer Service Representative
Access 2Care
Houston, TX
08.2021 - 03.2022
Scheduled and managed client rides to ensure timely attendance at healthcare appointments.
Pre-School/After School Teacher
Oakdale Private School
Houston, TX
05.2009 - 08.2021
- Assisted children in developing foundational skills through engaging activities. Supported afterschool programs by supervising students and facilitating recreational play. Encouraged positive social interactions among preschoolers during group activities.
Mental Health Technician
The Center for Success and Independence
Houston, TX
04.2018 - 08.2020
Oversaw operations at adolescent residential and intensive outpatient treatment center specializing in evidence-based therapy for teens facing substance abuse and mental health challenges.
Education
Business
ITT-Institute
Computer Office Specialist
Northwest Educational Center
Business
Texas Southern University
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Patient care
- Disability awareness
- Client transportation
- ADL support
- Team collaboration
- Social skills development
- Crisis management
- Recreational activities
- Progress documentation
- Nutrition
- Problem-solving
- Multitasking and organization
- Daily living support
- Empathy and patience
- HIPAA compliance
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Positive reinforcement
- Conflict resolution
- Life skills training
- Mobility assistance
- Hygiene assistance
- First aid and CPR
- Charting and documentation
- Compassionate client care
- Personal care assistance
- State regulations
- Client safety and first aid
- Infection control procedures
- Adaptive equipment use
- CPR certification
- Fast learner
- Critical thinking
- First aid certification
- Attentive to people
- Ability to lift
- Certified in CPR/AED
- Decision-making
- Nutrition support
Timeline
DSP Lll
Richmond State School
08.2022 - Current
Incident Support Team
BCFS BAPTIST CHILD FAMILY SVC
10.2021 - 03.2022
CSR - Customer Service Representative
Access 2Care
08.2021 - 03.2022
Mental Health Technician
The Center for Success and Independence
04.2018 - 08.2020
Pre-School/After School Teacher
Oakdale Private School
05.2009 - 08.2021
Business
ITT-Institute
Computer Office Specialist
Northwest Educational Center
Business
Texas Southern University