Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra King

Kodak,TN

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

6
6
years of professional experience

Work History

Part-Time Assistant Manager

Torrid
Sevierville, TN
01.2022 - 06.2023
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.

Sales Associate

Michael Kors
Sevierville
11.2021 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Ulta Beauty Inc.
Sevierville
11.2018 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Guest Service Associate

Bluegreen Vacations
Pigeon Forge, TN
06.2023 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Answered hotel phones with professionalism and directed calls appropriately.
  • Used multiple different platforms to communicate and meet the needs of the guest.

Education

Associate Degree - Business Management

Walter’s State
Sevierville, TN

High School -

Seymour High School
Seymour, TN
05.2019

Skills

  • Time Management
  • Staff Training
  • Staff Management
  • Customer Relations
  • Money Handling

Timeline

Guest Service Associate

Bluegreen Vacations
06.2023 - Current

Part-Time Assistant Manager

Torrid
01.2022 - 06.2023

Sales Associate

Michael Kors
11.2021 - 03.2023

Sales Associate

Ulta Beauty Inc.
11.2018 - 11.2021

Associate Degree - Business Management

Walter’s State

High School -

Seymour High School
Kendra King