Kendra McLaughlin
Dicks Sporing Goods
South Bloomfield,OH
14
years of professional experience
Merchandise Management Professional experienced in optimizing product assortments and enhancing store profitability. Achieved consistent results through collaboration and adaptability in dynamic retail environments. Leveraged strong communication and negotiation skills to build effective vendor relationships and maximize profitability.
Work History
Merchandise Manager
14 Years 3 Months- Managed store operations, ensuring optimal merchandise availability and organization.
- Handled incoming and outgoing calls on a multi-line system.
- Trained and mentored new team members on store policies and procedures.
- Oversaw store readiness and customer service during shifts
- Implemented loss prevention strategies, effectively safeguarding inventory against theft.
- Oversaw cash handling processes and maintained accurate transaction records.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
- Operated POS system to process payments from customers.
- Assisted customers with product selection and addressed inquiries effectively.
- Opened and closed store operations, securing cash, alarms, and merchandise according to loss prevention procedures.
- Led floor coverage during peak periods, directing associates and maintaining consistent customer service standards.
Education
High School Diploma
Skills
Inventory management
Merchandise organization
Merchandise presentation
Loss prevention
Sales forecasting
Cash handling
Store operations
Sales analysis
Attention to detail
Timeline
Merchandise Manager
Dicks Sporing Goods
07.2012 - CurrentRead More
Central Crossing High School
High School Diploma
Read More