Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kendra Mora

Ocean Township,NJ

Summary

I have worked in 3 medical related fields, as a medical technician, medical receptionist and a short time as a recreational therapist. Having worked as a recreational therapist, I can see some similarities with this job, which is why I took an interest. Caring for patients and helping meet their needs as much as I can is something I take pride in as well.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Carbon Health
06.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete all necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Maintained current and accurate medical records for patients.

Medical Technician

Eyecare On Easton
01.2024 - 05.2024
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Learned how to handle medical equipment and how to perform testing needed for the doctor

Spa Receptionist

Ocean Place Spa & Resort
04.2022 - 10.2022
  • Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.
  • Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
  • Handled payments and processed credit card transactions.
  • Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
  • Developed relationships with guests to meet client needs and encourage repeat service.

Baker

IGA
03.2025 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Cleaned and maintained kitchen equipment and oven.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Education

Long Branch High School
Long Branch, NJ
06.2020

Skills

  • Appointment Scheduling
  • Medical Terminology
  • HIPAA Compliance
  • HIPAA Guidelines
  • Insurance Verification

Languages

Spanish
Native or Bilingual

Timeline

Baker

IGA
03.2025 - Current

Medical Receptionist

Carbon Health
06.2024 - Current

Medical Technician

Eyecare On Easton
01.2024 - 05.2024

Spa Receptionist

Ocean Place Spa & Resort
04.2022 - 10.2022

Long Branch High School

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Kendra Mora